Maintenance Coordinator

Job Title: Maintenance Coordinator
Pay Range: $48,000 - $55,000.
Department: Facilities

About TCA
TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare Centers.

TCA VALUES
TCA C.A.R.E.S.

• Compassion: We are kind, considerate, and caring.
• Accountability: We take ownership for each person's experiences.
• Respect: We treat each person with dignity.
• Excellence: We seek the highest level of performance in all we do.
• Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all

POSITION SUMMARY
Maintenance Coordinator is responsible for the maintenance of TCA Health Facilities, and grounds. Keeping facilities operational through preventative maintenance and repairing any problems when they are discovered before they have a chance to worsen. Oversee staff that installs, inspects, repairs, maintains grounds and associated equipment and vehicles. Maintains a safe and clean environment for all TCA locations. Ensuring that all mechanical, electrical, plumbing, HVAC, safety, waste management, cleaning and repair vendors are in good standing. Oversee environmental technicians, coordinate office moves, janitorial duties, all while maintaining compliance with local state and federal regulations.

ESSENTIAL DUTIES AND RESPONSIBLITIES (Included but not limited to the following);

• Perform a wide range of repair tasks at all TCA facilities
• Perform routine maintenance around and inside all TCA buildings such as fixing structural damage, for example window door and wall repair
• Repairing broken or leaking plumbing to avoid water damage and restore full use of water fixtures
• Repair minor electrical fixtures and maintain all safety lighting of the facilities
• Maintain the building HVAC equipment in order to keep climate control in the facility functioning properly
• Applying preventative measures to facilities to reduce the risk of future problems, e.g. applying sealant on roof, changing filters etc.
• Fixing potential safety hazards to avoid injuries
• Painting when facilities become faded or chipped
• Coordinate system repairs and monitors system performance
• Maintain adequate parts, inventory, and order items as necessity
• Ensure timely upkeep of preventative maintenance and repairs of vehicles, buildings, grounds, equipment & systems
• Ensure operational effectiveness and efficiency of all mechanical and electrical systems
• Ensure all facilities are kept clean and hygienic
• Conduct regular walk-through inspections to assess safety and cleanliness and take corrective action
• In consultation with direct supervisor coordinate with contractual landscaping, snow removal, waste management, professional cleaning company, exterminators to maintain compliance with agreement checklists and quality of services
• Complete common tasks such as painting, plumbing, HVAC repairs, light carpentry, drywall, electrical repairs, furniture installation, office set up and relocation support etc.
• Support facilities manager in obtaining and assessing construction and or maintenance project proposal, including maintenance budget estimates and contract negotiations.
• Oversee, supervise and train the environmental technicians and related maintenance staff
• Complete equipment audits, inventory and record keeping policies
• Coordinate with the facilities manager on the implementation of new construction or related capital development or new access point set up
• Ensure compliance with all safety and security protocols
• Implement workplace safety and risk policies and actively participate in TCA health risk and quality activities as an alternate to the facilities manager.
• Other related duties as assigned

SUPERVISORY RESPONSIBILITIES
Supervises environmental, drivers, and related staff and interns.

REQUIRED SKILLS AND ABILITIES
Knowledge of health care administration and operations.
Must have strong interpersonal computer and logistic skills.

COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Designs workflows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Interpersonal Skills - Maintains confidentiality.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Responds well to questions; Participates in meetings.
• Written Communication - Writes clearly and informatively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Improves processes, products and services.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

EDUCATION AND EXPERIENCE

• Bachelor's degree in civil engineering, facilities management or related discipline, Health care facilities management experience required. Vocational certifications in plumbing, carpentry, HVAC, electrical services with at least 2 years of work experience in lieu of bachelor's or associate degree. Working knowledge of electrical, mechanical and HVAC systems
• Strong understanding of inventory and supply management
• Demonstrated leadership skills and 1-year experience in supervisor position familiarity drafting and understanding blueprints and schematic
• Effective people management skills
• Verbal and written communication skills
• Capacity to lift and move at least 50 pounds
• Project and time management capacity
• Minimum three years facility or custodial experience, preferably in a health care setting.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand, walk and lift.

WORKING CONDITIONS
Normal office and health center environment. Frequent evening and occasional weekend work.