Customer Quality Engineer

The CQE performs detailed and thorough proposal reviews, sales order reviews, working with purchasing, customers and documenting lessons learned for each assigned sales orders. Candidate is encouraged to be closely involved with the upfront planning of new orders, work closely with customers, and initiate / participate with upfront planning improvements.

• Responsible for assisting the Program Manager and Contact Administrators in reviewing RFP’s / RFQ’s quality requirements ensuring said requirements are clearly defined.
• Responsible for reviewing the contract (and subsequent changes) and completing the contract review summary form. A review of other compliance, SDRL, unique flow-downs must occur prior to the sales order kickoff. PPQ’s and updated RIOS’s are also to be verified.
• Participate in the compliance matrix activities. Should a First Article Inspection (FAI) plan be required, the QE will draft this plan for submittal and approval by the customer.
• Drive root cause and corrective actions for customer related nonconformances
• Facilitate customer audits
• Communicate any PO changes or customer updates to the contract. Participate in any PDR or CDR’s. If required, assign a lot number.
• Responsible to collaborate with the customer as necessary in order to complete the delivery of the order. This includes presentation of the lot data packages, and FAI’s as necessary.
• Verify all quality contractual requirements have been met and lessons learned from the customer order have been detailed.
• Attend all sales order close out meetings

Education and Experience:

• Bachelor’s Degree in Electrical Engineering, Manufacturing or Mechanical Engineering is preferred.
• Minimum of 3-5 years’ experience in a mfg. environment.
• Experience in ordnance and use of energetic materials, powders/propellants is a plus.