Quality Engineer

Job Description

Job Description

Quality Engineer

Location

Wilmington, MA

Schedule

Hybrid

Status

Full-Time

Reports To

Quality Engineer

FLSA Status

Exempt / Salary

Management Position

Yes

Position Overview

Reporting to the Quality Manager, the Quality Engineer will be responsible for the following :

RESPONSIBILITIES :

• Ensuring compliance with the ISO 9001 : 2015 standard. This will include addressing gaps in process procedures and facilitating the development of appropriate metrics for Quality Processes. Help the transition to ISO 9001 : 2026 in the upcoming years
• Support the Customer Care Program (CCP). This may include :
• Composing responses to customers regarding quality issues
• Proposing warranty decisions
• Organizing customer feedback to uncover systematic problems and trends
• Investigations of returned products from customer complaints including writing reports of findings.
• Leading cross-functional teams for root cause analysis and corrective actions.
• Developing and reporting on CCP metrics on a regular basis.
• Assist with ISO and Customer Audits, Audit Responses and Customer Requests.
• Participate in Internal audit process.
• Analyze quality data and performance trends.
• Manage the First Article Inspection / Incoming Inspection process and laboratory.
• Review and sign certificate of quality.

Qualifications :

What will put you ahead :

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Kovalus offers a comprehensive package that includes :

Medical (4 plan options), Dental (2 plan options) and Vision insurances; 401K (match & fixed company contribution); health savings and flexible spending accounts; company provided basic life insurance policy with the option of selecting additional voluntary life insurance for self, spouse or dependents; disability insurances (short-term policy is company paid & long-term is split between company and employee); voluntary insurance plans for accident, critical illness and hospital indemnity; business and personal travel insurance; 10 paid holidays; vacation time; sick time; employee assistance program; educational assistance program; referral bonus; bereavement leave. All benefits are subject to applicable plan and program terms (including eligibility terms) and may be subject to change.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Career Roadmap :

The next opportunity from this position is : Quality Engineer II

Compensation Min

62,200.00

Compensation Max

85,000.00