We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.
You will be required to respond to customers’ queries and resolve them as soon as possible. Your aim should be to maintain cordial relations with our customers. As you will be in direct contact with our clients, you should have clear knowledge about products and their functions.
In addition to this, you should be well-versed with our company’s policies and procedures. Pleasant personality and good communication skills are the key requirements for this role. You should be competent enough to provide the best customer service to our clients.
If you have the desired skills and qualifications required for this role, you can send in your applications to us.Responsibilities
Update and maintain customer information in the database.
Understand the kind of services we offer during the job training.
Provide customers with all the information that they require.
Keep track of customer accounts by recording their account information and the issues they have reported.
Handle customer complaints actively and ensure its resolution on time.
Take orders and calculate the charges by processing customers’ information.
Answer customer questions and maintain healthy relationships with the customers.
Review customer accounts for any changes.
Resolve customer complaints on time and ensure the quality of services is maintained.
Handle change in policies of the company and explain them to the customer.
Generate sales leads for our clients.
Maintain a record of all the tasks undertaken and submit it to the higher management.Requirements
Bachelor’s degree in any discipline. High School Diploma with relevant experience will also be considered.
2+ years of experience as a Sales Representative or Front Desk Representative or related role in the Customer Service industry.
Excellent knowledge about CRM Softwares like Zoho, Zendesk, etc.
Knowledge of social media will be an added benefit.
Ability to provide results under pressure.
Excellent communication and interpersonal skills.
Good problem-solving skills.
Customer Service Representative • Denver, Colorado, United States
WB Cargo Service is hiring a Customer Service Representative (Remote) based in Denver, Colorado.This role supports daily distribution operations through fully remote coordination.Part-time schedule...[internal_linking.show_more]
Do you believe no challenge is too complex to solve?.You’ll fit right in at U.We deliver award-winning mechanical contracting, construction, service, and maintenance solutions with a focus on perfo...[internal_linking.show_more]
If you have a passion for helping others, a creative marketing side and enjoy building relationships with others, FYZICAL, the leading physical therapy company in the country, has a.Client Care and...[internal_linking.show_more]
At UniFirst, we’re a global leader in uniform rental and facility service solutions for businesses across industries - from manufacturing and food processing to healthcare and hospitality.With a re...[internal_linking.show_more]
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]
Customer expectations are higher than ever and that’s where you come in.We are building a team of Customer Support Representatives who genuinely care about helping people, solving problems, and cre...[internal_linking.show_more]
Project Job Title:Customer Care Representative Department:Customer Care Reports to:Customer Care Manager Status:Full-Time, On-Site FLSA Status:Non-Exempt About Us:Alpen High Performance Products is...[internal_linking.show_more]
Remote Customer Service Position Available - Earn $19/hour or More, No Degree Necessary!.Are you passionate about helping people and excel in solving problems? Join our vibrant team as a remote cus...[internal_linking.show_more]
At PSA Security, culture isn’t just a buzzword, it’s who we are.We’re a close-knit team who live out our core values of passion, integrity, boldness, and service every day.You’ll find us celebratin...[internal_linking.show_more]
Do you enjoy being thanked for your hard work? How about your birthday being celebrated? Anniversary? Just because? Well, working with Aire Serv you get all of that and more!!! We are actively inte...[internal_linking.show_more]
Job DescriptionJob DescriptionSalary :$16.HR DOEPart-Time After-Hours Customer Service Representative (Remote 5PM9PM) Residential HVAC CompanyAre you a customer service professional looking to earn...[internal_linking.show_more]
Build a Career, Not Just a Job.At Denver Mattress, we don’t just sell mattresses—we help people improve their lives through better sleep.We’re looking for motivated, customer-focused individuals to...[internal_linking.show_more]
Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.Gates is a leading manufacturer of application-specific...[internal_linking.show_more]
Destination Planning Consultant.Destination Planning Consultants assist travelers with researching, organizing, and coordinating travel experiences.Consultants work with clients to explore destinat...[internal_linking.show_more]
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!MUST LIVE IN VIRGINIARequir...[internal_linking.show_more]
This is a contract job opportunity.Position :Customer Service Representative Remote 9372Location :Remote from anywhereSchedule :1st Shift.Saturday shift requiredonce every 2 monthsProjected duratio...[internal_linking.show_more]
A career is a journey - take yours further with United! Currently seeking Customer Service Representative positions to: Ensure every customer interaction a positive one; Remain calm, cool and colle...[internal_linking.show_more]
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...[internal_linking.show_more]
