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Customer Service Representative
Customer Service RepresentativeElwood Staffing Services, Inc. • Orlando, FL, US
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Customer Service Representative

Customer Service Representative

Elwood Staffing Services, Inc. • Orlando, FL, US
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  • [job_card.full_time]
  • [job_card.temporary]
[job_card.job_description]

Customer Service Representative

Customer Service Representative to join our team. In this role, you will handle inbound and outbound calls, as well as inbound chats, to assist customers with placing orders, providing accurate information, and resolving inquiries. You will also support the sales department with customer-related tasks while maintaining a customer-focused mindset to ensure exceptional service.

Matthews Environmental Solutions has been continuously redefining the future of cremation since its founding in 1946. Our company began as Industrial Equipment Engineering (IEE), partnering with ALL Crematory (ALL) brand equipment, forming the Matthews Cremation Division.

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including :

  • Medical / Vision / Dental / Rx plans
  • Holiday Pay
  • Teladoc (online care)
  • Referral Bonus Incentive
  • Weekly Pay
  • 401k
  • And More!

Customer Service Representative Details :

  • Temporary position
  • $ 17.00 / hour
  • Full Time work available
  • First Shift (Monday through Friday from 08 : 00am to 05 : 00pm)

    • Customer Service Representative to join our team. In this role, you will handle inbound and outbound calls, as well as inbound chats, to assist customers with placing orders, providing accurate information, and resolving inquiries. You will also support the sales department with customer-related tasks while maintaining a customer-focused mindset to ensure exceptional service.

    Customer Service Representative Qualifications :

    Key Responsibilities :

  • Handle inbound / outbound calls and inbound chats professionally and efficiently.
  • Assist customers with placing orders and provide accurate product or service information.
  • Resolve customer inquiries and ensure satisfaction through excellent service.
  • Collaborate with the sales department to support customer-related tasks.
  • Maintain detailed and accurate records of customer interactions.

    • Pre-employment drug screen (Excluding THC) is required as a condition of employment

    We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

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