Network Engineer

Who is ScriptPro?

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.

The roles within ScriptPro’s Field Operations department involve direct interaction with customers, which provides an unique opportunity to understand their needs and deliver tailored solutions. These teams are involved with the implementation and maintenance of our customer’s environment and infrastructure. This is a technical and collaborative role with the ability to make an impact on pharmacy systems.

Job Summary: The Network Engineer is responsible for planning and coordinating the integration of ScriptPro products and services within our customer’s network infrastructure. This integration will be accomplished by working closely with ScriptPro’s Project Management Team and our Customer’s Technical Resources. This individual will serve as a network subject matter expert for these projects. Network testing and verification will be completed before handing the project off to internal ScriptPro teams for installation completion and ongoing support.

Reporting Relationship: Supervisor, Network Engineering

Shift: Generally, Monday through Friday 8 am to 5 pm CST. This hybrid role requires a combination of weekly on-campus and remote work; specific days are determined by business need. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role:

• Collaborate with customers on network design for new implementations, upgrades, or migrations
• Implement, test and support network and VPN connections for new implementations, upgrades, and migrations
• Create technical documentation for implementation and ongoing support of installed products
• Support internal and customer resources during product implementation
• Work with ScriptPro design and support teams to evaluate and test new network hardware and firmware, when applicable
• Perform other duties as assigned

Required Qualifications:

• Bachelor's degree in a business technology or computer science discipline, or an equivalent combination of education and experience
• 3+ years of networking background combined with strong security experience
• Expert level of knowledge using industry best practices for installing, deploying, documenting, and troubleshooting network security technologies, including vulnerability assessments, firewalls, etc.
• Proficiency in Microsoft Windows Operating Systems
• Strong verbal and written communication skills
• Experience with interface development
• Strong analytical skills with a focus on quality and attention to detail
• Highly organized and able to complete work within established timelines
• Effective problem-solving skills in collaborative team environments
• Ability to quickly adapt to changing procedures and priorities
• Willingness to adjust work hours to support fast-paced turnaround requirements
• Skilled in prioritizing and managing multiple projects at various stages
• Self-motivated and capable of working independently
• Contributes positively to team dynamics and collective goals

Preferred Qualifications:

• Experience with ScriptPro’s product line
• Experience working with Information Technology professionals from outside organizations
• Cisco Certified Network Associate Certified
• Cisco Certified Network Professional Certified
• Experience with Cisco Defense Orchestrator and Cloud-delivered Firewall Management Center

Remote Work Requirements:

• Must have high-speed reliable internet access with a hard-wired connection
• Must have a distraction free home office workspace
• Must be willing to participate in video virtual meetings (camera on)

Benefits:

At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.

• Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs
• Well-being: Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.

Employment Conditions:

It is ScriptPro's policy to run a comprehensive background check post job offer and you must be able to obtain Department of Defense security clearance after date of hire. See Standard Form 85 to preview requirements.

This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization’s security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies.

Working Conditions:

Requires routine use of standard equipment and extended computer use. Employee must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, will engage only with pre-approved, contracted agency partners.

The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.

Please visit www.scriptpro.com to learn more about the mission of our company.