Patient Services Representative

A company is looking for a Patient Services Representative in Practice Operations for a remote opportunity.

Key Responsibilities

Answer incoming patient phone calls and make outgoing collection calls regarding balances due

Resolve patient questions and conduct account investigations, follow-ups, and collections on self-pay balances

Perform other duties as assigned related to patient services

Required Qualifications

High school diploma or general education degree (GED) preferred

Three or more years of experience in a medical office related to Patient Services Department and Central Eligibility Team