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Front Office Coordinator
Front Office CoordinatorDoctors of Physical Therapy • San Diego, CA, US
Front Office Coordinator

Front Office Coordinator

Doctors of Physical Therapy • San Diego, CA, US
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Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other?

Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance?

If you answered yes, then we have a fantastic opportunity for you!   We are currently seeking a Full-Time Front Office Coordinators for our ProActive Physical Therapy and Sports Medicine clinics, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.

Why You'll Love Working with Us… Team Culture :

  • Collaborate with a team that values professionalism and fun.
  • Foster a safe, warm, and friendly clinic atmosphere.
  • Take initiative and support your team, regardless of your title.
  • Work together to solve challenges and celebrate successes.
  • Always aim to exceed patients' expectations in every interaction.

What’s in a Day’s Work?

  • Greet and assist all visitors and respond to all inquiries appropriately
  • Provide general service orientation to patients
  • Review insurance eligibility and benefits
  • Secure payment authorizations and collect co-pay
  • Provide Patient Service Functions
  • Manage all incoming calls and message distribution
  • Schedule patients
  • Maintain office and lobby appearance; ensure all office equipment is in working order What You Bring to the Team :
  • Must be 18 years or older.
  • High School Diploma or GED required.
  • Friendly and approachable personality; you love interacting with people. 1 year of previous Physical Therapy or medical front office experience highly desirable.
  • Dedication to providing excellent customer service in every interaction.
  • Thrive in a fast-paced environment, able to adjust to changing demands.
  • Comfortable with computer systems and software.  Willingness to support and collaborate with your teammates.
  • Eager to learn and grow, open to feedback, and always seeking to improve.

    • What We Offer :

  • Clinical Productivity Incentive Program 401k Plan Contribution Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 6 Paid Holidays Company paid medical, life and disability insurance benefits.
  • Referral Program Pet Insurance Employee Assistance Program Cutting edge tools and resources to navigate your workload efficiently.

    • Work Environment :

  • This job operates in an outpatient clinic environment.

    • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   PHYSICAL DEMAND CAPACITY :

  • Frequently use computer keyboard, monitor and mouse
  • Extended use of computer monitor
  • Ability to lift up to 20 lbs.
  • Required to sit or stand for long periods of time
  • Occasionally required to bend, stretch or stoop
  • Occasional exposure to heat and cold If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you!
  • This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.   Powered by JazzHR
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    Front Office Coordinator • San Diego, CA, US

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