Full-Time Receptionist

Job Description

Job Description

Full-Time Receptionist

About Us

Mills Automotive Group : Committed to Delivering a  Tailored & Exceptional  Automotive Experience!

At Mills Automotive Group, we’re a family-owned company that takes great pride in our position as one of the leading dealership groups in the United States. With a constantly expanding portfolio of over 36 dealerships and a diverse range of brands under the Mills Auto umbrella, we’re well-equipped to cater to consumer’s automotive needs. What truly distinguishes us is our unwavering commitment to our clientele. Our experienced sales and service team possesses years of industry expertise – all dedicated to satisfying the consumer's automotive needs.

Join Our Ever-Expanding Team

As we redefine the car-buying experience, we're looking for individuals who share our core values of character, integrity, teamwork, work ethic, and performance. When you join Mills Auto Group, you become part of a passionate and dedicated team working towards a common goal : delivering a tailored, exceptional automotive experience for all our customers.

Whether you're interested in sales, service, or any other role within our organization, your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic, positive, share a growth mindset, and have the desire to create exceptional customer experiences. We value diversity, offer a supportive work environment, and provide opportunities for personal and professional growth. At Mills Auto Group, you're not just an employee; you're a valued member of our family.

So, come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the car-buying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together.

About The Role

Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.

What You Will Do – Essential Responsibilities

Greets showroom customers and determines the nature of their visit.

Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.

Answers incoming phone calls. Directs the caller to the appropriate department or individual or takes a thorough message.

Communicates with callers and visitors in a professional, friendly and efficient manner.

Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.

Enters data into prospect tracking system and runs prospect reports for managers weekly.

Communicates messages to the appropriate parties in a timely manner.

Types memos, correspondence, reports and other documents.

Assists service customers during the morning and evening service rush whenever possible.

Assists with clerical duties as requested

Other duties as assigned

We Invite You To Apply – Key Qualifications & Requirements :

Customer Service experience

Previous Receptionist experience is preferred but not required.

Receptionists need to be responsible and organized, and have good communication skills.

Must have experience in Word & Excel

Valid United States-issued driver’s license

Candidate must be authorized to work in the United States

What We Offer

Benefits

Cigna PPO, Imagine 360 and HSA plans >

2 medical plan options

Dental and Vision Plans

401(K)

Company Paid Basic Life and Short-term Disability

Employee Assistance Plan

Sick and Vacation Time, Paid Holidays

Voluntary Benefits Include : Critical Illness, Hospital Indemnity and Accident Insurance

Employee Discounts and Perks Program

Employee Wellness Subsidy

Tuition Assistance Program (Selected Dealerships)

Compensation

Up to $30,000 annually

The compensation you will receive can fluctuate based on several personalized factors, such as the job's geographical location, your expertise, skills, and professional background. Additionally, the comprehensive compensation package associated with this role might encompass additional components, which will be contingent upon the specific job offer extended to you. If you receive a job offer, you will receive detailed information about your eligibility and participation in these benefits plans.

At Mills Auto Group, we don’t just welcome diversity - we celebrate it! Mills Auto Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.