Talent.com
Front Desk Agent (Part Time) @ Homewood Suites Pinehurst Olmsted
Front Desk Agent (Part Time) @ Homewood Suites Pinehurst OlmstedSummit Hospitality Incorporated • Pinehurst, NC, US
Front Desk Agent (Part Time) @ Homewood Suites Pinehurst Olmsted

Front Desk Agent (Part Time) @ Homewood Suites Pinehurst Olmsted

Summit Hospitality Incorporated • Pinehurst, NC, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Job Description

Job Description

Description :

Front Desk Agent (Part Time) at Homewood Suites Pinehurst Olmsted Village

Pinehurst, NC

Description

SUMMIT HOSPITALITY GROUP : FRONT DESK AGENT JOB DESCRIPTION

Part Time positions available

SUMMARY : At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards.

PREREQUISITES / QUALIFICATIONS :

  • Front Desk or Guest Services experience from Hilton, Hyatt, Marriott preferred.
  • Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public.
  • High School Diploma or GED equivalent.
  • Skilled at hotel computer operations for reservations, reports, and guest services.
  • Able to work a variety of shifts and weekends.
  • Demonstrated ability to lead by example.

DUTIES AND RESPONSIBILITIES :

  • The expectation of this position requires a 15–32-hour work week which includes weekends and evenings (Saturday and / or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
  • Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
  • Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
  • Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
  • Explain at check-in all necessary information for guests’ to access Internet and in room entertainment.
  • Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area.
  • Know and be able to provide information about local attractions and restaurants and give directions when asked.
  • Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
  • Attend training sessions as required by your Supervisor.
  • When available, proactively assist teams during breakfast and social events to provide high quality guest service.
  • Ensure all guest accounts are posted promptly and correctly at Check-In / Check-Out.
  • Assist Front Desk / Operations Manager with ordering supplies and coding invoices for payment
  • Promote the loyalty of the brand and Summit Hospitality Group
  • Duties are subject to change and additional responsibilities / tasks may be assigned

    • WORK ENVIRONMENT :

  • Flexible work schedule including nights and weekends
  • Ability to arrive on time as scheduled
  • Ability to stand, sit, reach, bend, stretch for extended periods of time
  • Operate computer and brand equipment for Check-In and Check-Out
  • Ability to lift 30 lbs.
  • Fast pace and often under pressure to perform
  • Team environment requiring patience and high level of communication

    • Benefits : Fulltime Employees

  • Personal time
  • Insurance benefits
  • Vacation time
  • Hotel Discounts

    • Summit Hospitality Group is an Equal Opportunity Employer.

    Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.

    Requirements :

    [job_alerts.create_a_job]

    Front Desk Agent Part Time Homewood Suites Pinehurst Olmsted • Pinehurst, NC, US

    [internal_linking.similar_jobs]
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Raeford, North Carolina, US
    [filters.remote]
    [job_card.full_time] +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Front Desk Agent

    Front Desk Agent

    Huntington Hotels • Southern Pines, North Carolina, United States, 28387
    [job_card.part_time]
    Part time available, weekends required.Join the Huntington Hospitality Team!.Your Career Starts Here — Let's Redefine Hospitality Together!. If you're passionate about guest experiences and eager to...[show_more]
    [last_updated.last_updated_variable_days]
    Drive with DoorDash - Work When you want

    Drive with DoorDash - Work When you want

    DoorDash • Siler City, NC, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Audiologist

    Audiologist

    UNC Health Care • Siler City, NC, United States
    [job_card.full_time]
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This position qualifies for our Incenti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Outside Sales Representative II

    Outside Sales Representative II

    Builders FirstSource • Aberdeen, NC, United States
    [job_card.full_time]
    We are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here ever...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    General Dentist - Southern Pines, NC

    General Dentist - Southern Pines, NC

    Morganton Park Dental Care • Southern Pines, NC, USA
    [job_card.full_time]
    General Dentist Opportunity in Southern Pines, North Carolina.As a distinguished member of the Heartland Dental supported offices, we stand committed to providing exceptional care with the full sup...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Dentist

    General Dentist

    CarolinasDentist • Raeford, NC, United States
    [job_card.full_time]
    CarolinaDentist- Raeford is a fast-paced office where we have fun while taking great care of our patients and making lasting relationships with them and team members alike.We are looking for team m...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Work From Home Customer Support Agent – Flexible Schedule

    Work From Home Customer Support Agent – Flexible Schedule

    Turbotax USA • Southern Pines, North Carolina
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist Home Health

    Physical Therapist Home Health

    PruittHealth • Raeford, NC, USA
    [job_card.full_time]
    Physical Therapist Home Health at PruittHealth summary : .The Physical Therapist in Home Health provides evaluative, consultative, and treatment interventions to home health patients referred by lice...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Night Auditor (Part- Time) Weekends @ Homewood Suites Pinehurst

    Night Auditor (Part- Time) Weekends @ Homewood Suites Pinehurst

    Summit Hospitality Group • Pinehurst, NC, US
    [job_card.full_time]
    The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Maintaining files and resetting systems for the next day'...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk Representative

    Front Desk Representative

    Hampton Inn and Suites Pittsboro at Mosaic Park • Pittsboro, NC, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    BryantCorp is a respected family-owned real estate development and property management company committed to providing commercial and hospitality spaces that improve our communities.BryantCorp curre...[show_more]
    [last_updated.last_updated_variable_days]
    Endocrinology | Top NC Location

    Endocrinology | Top NC Location

    Jackson Physician Search • Pinehurst, US
    [job_card.full_time]
    Outpatient with no weekends or holidays.Team of 3 endocrinologists and 3 APPs.Minimal 1 : 7 after hours call week.Onsite ultrasound and lab draw. Robust, well-established outpatient system offering bo...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Direct Appointment Setter - Greater Greensboro, NC

    Direct Appointment Setter - Greater Greensboro, NC

    Renewal by Andersen • Southern Pines, NC, United States
    [job_card.full_time]
    Renewal by Andersen is the full-service replacement window division of Andersen Corporation.We are united by the common goal of making a difference in the lives of our homeowners and the communitie...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales - Part Time-Southern Pines,North Carolina

    Retail Sales - Part Time-Southern Pines,North Carolina

    Lowes • Pinehurst, NC, US
    [job_card.part_time]
    As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's.This is an excellent role...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Benefits Advisor - Work From Home

    Benefits Advisor - Work From Home

    HMG Careers • Southern Pines, North Carolina
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Cashier Part Time-Southern Pines,North Carolina

    Cashier Part Time-Southern Pines,North Carolina

    Lowes • Pinehurst, NC, US
    [job_card.part_time]
    As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note.Your work helps our stores positively serve our customers and communities by providing a quick, friendly ch...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Customer Service / Benefits Advisor

    Remote Customer Service / Benefits Advisor

    Professional Career Solutions • Siler City, North Carolina
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist (PT)

    Physical Therapist (PT)

    Powerback Rehabilitation • Siler City, NC, United States
    [job_card.full_time] +1
    At Powerback, we're on a mission to improve lives.As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential t...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]