Director, Claims

Job Description

We strive to be Your Future Your Solution to accelerate your career!

Contact Clint Lester at to learn more about this opportunity!

Lets Chat! Book a time here!

Director of Claims

As Director of Claims you will provide strategic leadership across multiple claim lines oversee external partners and guide a growing team through operational redesign and leadership succession. You will collaborate closely with Legal Risk and executive leadership to enhance claim outcomes reduce organizational exposure and build a high-performing best-in-class claims function.

Key Responsibilities

Lead enterprise claims operations across auto liability general liability cargo workers compensation and physical damage

Manage the financial performance of claims including reserves settlements recoveries and long-term cost strategies

Oversee third-party administrators outside counsel and vendors managing complex and litigated claims

Build develop and mentor a high-performing claims leadership team with a strong focus on succession planning

Ensure compliance with federal and state regulations internal policies and industry best practices

Partner cross-functionally with Legal Safety Operations Finance and HR to mitigate risk and improve outcomes

Drive operational efficiency through enhanced reporting analytics and data-driven decision-making

Support litigation strategy including mediations and trials as needed

Lead the continued evolution of claims operations during a planned leadership transition


Qualifications

Experience leading multi-line claims operations

Proven success managing third-party administrators and external legal partners

Strong knowledge of claims compliance litigation processes and risk management principles

Demonstrated leadership experience across managers supervisors and professional staff

Ability to work onsite in the Cedar Rapids IA area


Preferred Qualifications

Bachelors degree or equivalent combination of education and experience

Background in transportation insurance construction hospitality or similarly claims-intensive industries

Strong financial reporting and analytics experience related to claims and risk exposure

Legal background or extensive experience partnering closely with legal teams