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Personal Injury Intake Specialist
Personal Injury Intake SpecialistOrion Placement • Glendale, Wisconsin, USA
Personal Injury Intake Specialist

Personal Injury Intake Specialist

Orion Placement • Glendale, Wisconsin, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Pay : $20.00 - $25.00 per hour

Why This Is a Great Opportunity

  • Join a fast-growing plaintiff-side law firm fighting for injured clients and everyday people
  • Be the first point of contact for new personal injury clients and make an immediate impact on their case outcome
  • Great fit for high-energy sales / customer service pros who want to break into (or grow in) the legal field
  • Clear growth path into senior intake case management or other legal support roles as you prove yourself
  • Competitive hourly pay full benefits and a positive team-focused work environment

Location : On-site in Glendale CA. Youll work in a busy centrally located office thats easily commutable from Glendale Burbank Pasadena and surrounding Los Angeles areas.

Note : This role requires prior experience in a high-volume phone-based environment (intake sales or customer service) strong communication skills and the ability to work on-site full-time in Glendale CA.

About Our Client

Our client is a highly reputable plaintiff-side law firm focused on helping injured individuals workers and consumers stand up to large corporations insurance companies and employers. With decades of combined experience and a strong track record of results they are known for their compassionate client service high-impact litigation and commitment to justice.

Job Description

  • Serve as the first point of contact for prospective personal injury clients via phone email web inquiries and referrals
  • Conduct detailed empathetic intake interviews to gather facts timelines and key case information
  • Quickly follow up on all new leads and maintain consistent contact until a clear decision is made
  • Qualify cases based on firm criteria and accurately enter information into the firms case management system
  • Schedule consultations for attorneys and ensure they have all necessary intake details
  • Maintain organized logs and reporting to track the status of potential new clients
  • Assist attorneys and staff with administrative tasks related to opening new files and updating databases
  • Deliver an excellent client experience on every call even when a case is not accepted

    • Qualifications

  • 1 year of experience in a sales intake or high-volume customer service / call center role (legal or medical preferred but not required)
  • Strong phone skills with the ability to build rapport quickly and ask clear follow-up questions
  • Comfort handling a large volume of inbound and outbound calls each day
  • Excellent attention to detail note-taking and data entry accuracy
  • Ability to stay calm professional and empathetic when speaking with clients in crisis
  • Basic proficiency with computers CRM or case management systems and email
  • Bilingual Spanish / English is a strong plus

    • Why Youll Love Working Here

  • Youll help real people on some of the hardest days of their lives and give them a voice in the legal process
  • Youll join a mission-driven plaintiff-side team that values compassion collaboration and professional growth
  • Youll receive competitive pay strong benefits (medical dental vision 401(k)) and opportunities to advance as the firm continues to grow

    • JPC-487

    Job Type : Full-time

    Benefits :

  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance

    • Requirements : Must have one year of personal injury intake experience. Bilingual Spanish is a strong plus.

    Must have tenure ie. 2 yrs in current role likely more.

    Relocation : NO. PACK : NO

    Submissions Name / Andy / ;

    Quick Recruiter Reference (Internal Summary)

    High-volume plaintiff-side firm seeking an on-site Personal Injury Intake Specialist in Glendale CA to handle first-contact intakes for PI leads. Role is heavy on phones qualifying leads and scheduling attorney consults so strong sales / intake or call center experience and empathy are key. Great step-up role for someone wanting to grow into legal support within a mission-driven PI practice

    Recruiters Submission : To submit cancel - Personal Injury Intake Specialist - Lawyers for Justice PC - JPC 487 - Source

  • New Job Order Alert

    • Client job title : Personal Injury Intake Specialist

    Location : Glendale CA

    On-site hybrid remote : On-site

    Experience : 1

    Good fit job titles / keywords for candidates : Personal Injury Intake Specialist Intake Coordinator Legal Intake Specialist Client Intake Representative Call Center Representative Customer Service Representative Case Intake Specialist Legal Assistant Intake Bilingual Intake Specialist

    # of hires needed : 1

    Open or not to recruiters on TE : NO

    Key Skills

    Anti Money Laundering,Arabic Speaking,Machinery Maintenance,Customer Service,AX

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 20 - 25

    [job_alerts.create_a_job]

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