Talent.com
Customer Service Representative - Remote, ME State Only
Customer Service Representative - Remote, ME State OnlyModivcare • Mission Viejo, CA, US
[error_messages.no_longer_accepting]
Customer Service Representative - Remote, ME State Only

Customer Service Representative - Remote, ME State Only

Modivcare • Mission Viejo, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

Customer Service Representative (CSR)

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

MUST LIVE IN MAINE

Required Start date : 8 / 5 / 2025

Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.

  • WORK FROM HOME REQUIREMENTS
  • High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test.
  • Ability to directly hardwire to your modem
  • Required to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely.
  • Attend 100% of training, on camera for the first 30 days of employment.

In this role, you will...

  • Receive and document customer concerns while ensuring all relevant information is correct in a timely manner
  • Ensure all company procedures are followed
  • Ensure accurate trip data is input in our systems
  • Demonstrate a personal commitment to producing high-quality work
  • Refer unresolved customer grievances to designated department for further investigation and resolution
  • Multitask effectively and efficiently to extract necessary information from multiple systems
  • Review and educate members on our services and their insurance coverage.

    • We are excited to speak to someone with the following...

  • High School Graduate or General Education Degree (GED)
  • 0-2 years of related experience
  • 6+ months contact center experience OR customer service experience
  • Strong organization skills, written, and verbal communication skills. All system documentation will be in English
  • Can type 35wpm or more
  • Answer a high volume of calls up to 100+ calls per day
  • Proficiency in Microsoft Office Suite
  • Ability to talk and type simultaneously in a clear and concise manner while interacting with customers
  • Work overtime as required
  • Ability to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment.

    • Pay Rate - Starting at $15.00 / hr

    Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

    We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following :

  • Medical, Dental, and Vision insurance
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee / Spouse / Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post-Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

    • Modivcare is an Equal Opportunity Employer.

  • EEO is The Law - click here for more information
  • Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled
  • We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com
    • [job_alerts.create_a_job]

    Customer Service Representative Remote • Mission Viejo, CA, US

    [internal_linking.similar_jobs]
    Call Center Representative

    Call Center Representative

    Providence • Mission Viejo, CA, United States
    [job_card.full_time]
    Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Virtual Sales Representative - No Cold Calling

    Virtual Sales Representative - No Cold Calling

    Legacy Harbor Advisors • Ontario, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Elevate Your Career with Legacy Harbor Advisors - Where Ambition Meets Opportunity!.Are you ready to take your sales career to the next level?. At Legacy Harbor Advisors, we’re looking for pas...[show_more]
    [last_updated.last_updated_30]
    Washington State Customer Service Representative

    Washington State Customer Service Representative

    VirtualVocations • Ontario, California, United States
    [job_card.full_time]
    A company is looking for a Customer Service Rep I.Key Responsibilities Respond to member inquiries regarding benefits, eligibility, and claims with accuracy and courtesy Document inquiries and c...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Staffmark Group • Corona, CA, United States
    [job_card.full_time]
    Customer Service Representative - $20 / hr.Training Provided | Full Benefits.Staffmark is hiring a Customer Service Representative for a leading logistics company in Corona, CA.Process inbound and ou...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • San Clemente, California
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Dana Point, California
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative (2nd Shift)

    Customer Service Representative (2nd Shift)

    Sysco • Irvine, California, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    This is a sales support position responsible for providing direct support to all sales colleagues and customers.As a Customer Service Representative, the goal is to assist and help resolve all cust...[show_more]
    [last_updated.last_updated_1_day]
    Customer Service Representative

    Customer Service Representative

    California Staffing • Tustin, CA, US
    [job_card.full_time]
    Customer Service Representative.Hourly Location : 1431 El Camino Real, Tustin, California 92780 United States of America Are you a people person? Do you love helping others? U-Haul is in search of f...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Customer Service Representative II

    Customer Service Representative II

    Western Alliance Bancorporation • Irvine, CA, US
    [job_card.full_time]
    Customer Service Representative II.As a Customer Service Representative II you'll be handling customer inquiries regarding our mortgage loan products. You'll also handle a high volume of inbound and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Brady Plus • Ontario, CA, US
    [job_card.full_time]
    Customer Service Representative.We are in search of a Customer Service Representative who is responsible for providing exceptional service to internal and external customers by addressing inquiries...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative Lake Forest, IL

    Customer Service Representative Lake Forest, IL

    Grainger • Lake Forest, California, USA
    [job_card.full_time]
    North America Japan and the United Kingdom.At Grainger We Keep the World Working by serving more than 4.Known for its commitment to service and award-winning culture the Company had 2024 revenue of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative ( REMOTE WORK )

    Customer Service Representative ( REMOTE WORK )

    Morphius Corp • Capistrano Beach, CA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are a rapidly growing company that has more clients than we can see.We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.W...[show_more]
    [last_updated.last_updated_30]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Rancho Cucamonga, California
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Representative (Sales, Customer Service)

    Sales Representative (Sales, Customer Service)

    Freeway Insurance Services America • Corona, CA, US
    [job_card.full_time]
    Sales Representative (Sales, Customer Service).Requisition Number : SALES030791.Sign-On Bonus Opportunity of up to $4,000 •. Unlimited / uncapped commission your earning potential is in your hands.Lucr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Dana Point, CA, USA
    [job_card.full_time]
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • San Clemente, California
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Sales Representative

    Remote Customer Sales Representative

    Wesley Finance Group • Irvine, CA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Forge Your Sales Career From Anywhere – No Prior Experience Necessary!.Eager to kickstart a fulfilling career in sales without the daily grind of commuting?. Wesley Finance Group is expanding ...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    Remote Bilingual Customer Service Representative

    Remote Bilingual Customer Service Representative

    MCI • Mission Viejo, CA, US
    [filters.remote]
    [job_card.full_time]
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...[show_more]
    [last_updated.last_updated_30] • [promoted]