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Customer Service Associate
Customer Service AssociateVirtualVocations • Buffalo, New York, United States
Customer Service Associate

Customer Service Associate

VirtualVocations • Buffalo, New York, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Service Associate who will manage customer relationships and operational tasks.

Key Responsibilities

Act as the primary operational contact for assigned customers, ensuring accuracy and follow-through

Translate customer demand into actionable requirements for Sales, Production, and Supply Chain

Manage orders from entry to delivery using ERP and CRM systems while addressing potential issues proactively

Required Qualifications

High School diploma or GED required; equivalent experience considered

Bachelor's degree preferred

Experience supporting OEM or distribution customers

Strong working knowledge of SAP

Experience with Salesforce.com and / or Microsoft Dynamics

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Customer Service Associate • Buffalo, New York, United States

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