Customer Service Representatives

Job Description

Job Description

About the Role

Mercor is seeking experienced customer services representatives to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule.

Key Responsibilities

You’ll be asked to create deliverables regarding common requests within your professional domain

You’ll be asked to review peer developed deliverables to improve AI research

Ideal Qualifications

4+ years professional experience in your respective field

Excellent written communication with strong grammar and spelling skills

More About the Opportunity

Fully remote and asynchronous — complete work on your own schedule

Expected workload : ~30 hours per week, with flexibility to scale up to 40 hours

Project start date : immediately, lasting for around 3-4 weeks

Compensation & Contract Terms

Independent contractor engagement through Mercor

Hourly compensation, paid weekly via Stripe Connect

Payments based on services rendered; contractors maintain full control over their work schedule and methods

About Mercor

Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations

Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey

Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Earn $200 by referring

Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. Learn more

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Earn $125 by referring

Share the referral link below, and earn $125 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. Learn more