Customer Support Associate

A company is looking for a Customer Support Associate I.

Key Responsibilities

Manage a steady volume of inbound customer inquiries via phone, live chat, and email

Work cross-functionally to resolve customer issues and provide exceptional service

Conduct follow-ups with customers and assist other areas of the organization as needed

Required Qualifications

1+ years of experience in a customer-facing role or relevant college experience

Passion for serving customers

Strong organizational skills to manage multiple tasks and deadlines

Ability to remain composed in high-stress situations

Demonstrated productivity and organization in a fast-paced environment