Talent.com
Insurance Verification Specialist/Scheduling Coordinator (Bilingual)
Insurance Verification Specialist/Scheduling Coordinator (Bilingual)Spooner Physical Therapy • Scottsdale, AZ
[error_messages.no_longer_accepting]
Insurance Verification Specialist / Scheduling Coordinator (Bilingual)

Insurance Verification Specialist / Scheduling Coordinator (Bilingual)

Spooner Physical Therapy • Scottsdale, AZ
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Details

Description

At Spooner, Arizona's largest physical therapy private practice, we are most proud of our culture of excellence that is founded on our core values. Spooner has been helping our communities achieve health through movement for over 30 years, and we continue to grow in size and expertise every year. If you are looking to join a company where you can build a career, Spooner is the place for you!

Are you a team-focused, high-energy, and engaging individual? Do you thrive when helping others? Are you skilled at navigating insurance details and passionate about providing an exceptional patient experience? If so, we have an exciting opportunity for you!

As a key Central Client Services team member, you’ll ensure a smooth patient journey, from verifying insurance benefits to scheduling appointments. This role requires excellent communication skills and a commitment to outstanding customer service. This role is for you if you thrive in a collaborative environment and are eager to make a difference within the physical therapy industry

Healthcare & Benefits

Spooner’s award-winning healthcare and benefits plan is dedicated to ensuring our employees have access to health care and receive the right care, at the right time with the right provider. Spooner employees enjoy no cost expert physical therapy, hand therapy and access to a direct primary care team dedicated to keeping our team healthy.

  • Student loan repayment program
  • $500 individual and $1,000 family deductibles
  • A dedicated direct primary care medical team for Spooner employees
  • Low premiums
  • Dental, vision, life, and other voluntary insurances
  • Paid time off and holiday pay
  • Generous continuing education funds
  • 401(k) matching
  • Employee Assistance Program
  • Many other benefits to help keep you happy and healthy

The Right Fit

Our Central Client Services Specialist will be crossed trained in Scheduling and Insurance Verification best practices. In the Insurance Verification role, you will be trained to effectively investigate benefits and eligibility with insurance plans throughout the country. In the Scheduling Coordinator's role, you will be trained to effectively schedule across multiple clinics and providers throughout the valley. Our team members have the right skills to thoroughly research and identify the critical details our patients need to know in order to make informed decisions regarding their care.

What You'll be Doing

  • Accurately verify benefits and eligibility to ensure that our patients can make informed decisions in regard to the cost associated with their healthcare plan.
  • Research, review, and effectively document benefits and eligibility within our systems.
  • Effectively communicate verification information both internally and externally to ensure that coverage is in place and claims are paying accurately.
  • Successfully schedule our patients with the goal of exceeding their expectations timely, convenient, and with the right provider or specialist.
  • Provides an exceptional level of customer service to referring providers and patients by functioning as central point of contact to determine the most appropriate clinic for the patient and schedule an evaluation within 48 hours.
  • Provides a communication hub to and from the company, patients, clinic teams, referring providers, and payers in regard to insurance plan and benefit knowledge.
  • Act as a resource for insurance-related questions and needs, as a subject-matter expert and specialist in their field.
  • Process new patient enrollments in a timely manner ensuring accuracy of data entry and communication of information by being in constant communication with all Spooner clinics in order to facilitate a smooth transition for the patient.
  • Develop a seamless relationship between the Central Client Services team and the Revenue Cycle Management team to ensure efficiency and value in reimbursements.
  • Obtain initial insurance authorization when required for all new patients / initial evaluations.
  • Ensure all patient records are accurate, complete, compliant, current and managed.
  • What You Can Expect

  • A team environment that fosters continuous learning and fun.
  • A 6-month onboarding program.
  • What You Bring to the Role

  • Ability to work under pressure and remain flexible to changing schedules and demands
  • Excellent customer service skills
  • Excellent oral and written communication and listening skills
  • Ability to clearly and effectively communicate to both external and internal customers
  • Excellent organizational skills (multi-tasking, prioritizing and following up)
  • Demonstration of teamwork and initiative to get the job done
  • Ability to apply common sense, understanding, and problem solving to daily activities
  • 1-2 years Scheduling / Verifications experience preferred
  • Bilingual (English / Spanish) strongly preferred
  • Must sign up for within 30 days of hire
  • About Spooner

    Spooner is a place for professionals with a growth mindset who want to push themselves to achieve excellence. Spooner began with a vision of disrupting the status quo of healthcare, and to accelerate the use of physical and occupational therapists as primary care musculoskeletal experts. Spooner continues to grow in the greater-Phoenix area and has recently entered the Dallas-Fort Worth market. If you are interested in joining us on our journey of growth, collaboration, and disruption, you won’t be disappointed!

    This is not your common workplace. Fun and excellence go hand in hand at Spooner, and we provide ample opportunities to achieve both. Our commitment to our culture-first environment is evident in everything we do, and we are always looking for team members to strengthen and cultivate it!

    We promise to help you achieve excellence. We will help you in developing the skills required to succeed. We will help you accelerate your career.

    @SADMIN

    [job_alerts.create_a_job]

    Insurance Verification • Scottsdale, AZ

    [internal_linking.related_jobs]
    Billing Coordinator

    Billing Coordinator

    Womble Bond Dickinson LLP • Phoenix, AZ, United States
    [job_card.full_time]
    Womble Bond Dickinson (US) LLP seeks a Billing Coordinator to work out of any its US offices.The ideal candidate will have experience working in a commercial law firm performing account billing dut...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Revenue Specialist

    Revenue Specialist

    Sonora Quest Laboratories • Phoenix, AZ, US
    [job_card.full_time]
    Come do great work on behalf of better health!.This position coordinates and facilitates all insurance claim submissions, claim rejections, account refunds, complex adjustments and collection activ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Insurance Agent (PT / FT + Warm Leads)

    Insurance Agent (PT / FT + Warm Leads)

    SFG - Peterson Agency • Scottsdale, AZ, US
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Companies Hiring The Most High-Paying Jobs In 2024," and listed on INC's "Top 5000 Fastest Growing Companies" for six years in a row, we have a proven system and are hiring hard-working, motivated ...[show_more]
    [last_updated.last_updated_30]
    Claims Coordinator

    Claims Coordinator

    IICRC • Phoenix, AZ, US
    [job_card.full_time]
    Cal-Tera Restoration (dba PuroClean of West Phoenix franchise) is a trusted leader in fire, water, and mold restoration services. We pride ourselves on professionalism, integrity, and exceptional cu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Claims Associate - Liability - Phoenix, AZ

    Claims Associate - Liability - Phoenix, AZ

    Sedgwick • Phoenix, AZ, US
    [job_card.full_time]
    Claims Associate - Liability - Phoenix, AZ.By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Insurance Sales Manager

    Insurance Sales Manager

    Freeway Insurance Services America • Chandler, AZ, US
    [job_card.full_time]
    Location : Chandler, AZ 85224, USA.Sign-On Bonus Opportunity of up to $1,000 •.Lucrative incentive sales plans, bonuses and sales contests. No Cold Calling- We have a high volume of inbound sales lead...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Insurance Specialist

    Insurance Specialist

    Occidental Roofing, LLC • Tempe, Arizona, United States, 85281
    [job_card.full_time]
    Occidental Roofing is engineering the future of roofing.We’re not a traditional contractor—we’re a family-owned, engineering-led company building the next generation of the roofing industry.Our vis...[show_more]
    [last_updated.last_updated_30]
    Medical Billing Specialist - Massapequa, NY

    Medical Billing Specialist - Massapequa, NY

    180 Medical • Phoenix, AZ, US
    [job_card.full_time]
    Billing & Invoicing Specialist.Billing & Invoicing work is focused on designing and ensuring compliance with billing and invoicing processes including : . Monitoring customer accounts (e.Resolving bil...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical Biller / Insurance follow up

    Medical Biller / Insurance follow up

    HOPCo | Healthcare Outcomes Performance Company • Phoenix, AZ, US
    [job_card.part_time]
    Medical Biller / Insurance Follow Up.Location : Phoenix, AZ 85023, USA.Competitive Health & Welfare Benefits.Monthly $43 stipend to use toward ancillary benefits. HSA with qualifying HDHP plans with co...[show_more]
    [last_updated.last_updated_30] • [promoted]
    PURE360 Scheduling Coordinator- Scottsdale, AZ

    PURE360 Scheduling Coordinator- Scottsdale, AZ

    PURE Insurance • Scottsdale, AZ, US
    [job_card.full_time]
    PURE360 Risk Management Consultation Coordinator.The PURE360 Risk Management Consultation is a unique service conducted by a PURE Risk Manager at the home(s) of PURE Members providing them with tai...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Verification Coordinator

    Verification Coordinator

    Valle del Sol • Phoenix, Arizona, United States, 85014
    [job_card.full_time]
    Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need.Valle del Sol off...[show_more]
    [last_updated.last_updated_30]
    Rental Billing Coordinator II - Remote

    Rental Billing Coordinator II - Remote

    Arizona Staffing • Phoenix, AZ, US
    [filters.remote]
    [job_card.full_time]
    The Billing Coordinator II is responsible for researching and billing exception agreement in his / her assigned districts. Audit and research each billing exception agreement.Research and process reve...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Reimbursement Coordinator I Non-Medicare

    Reimbursement Coordinator I Non-Medicare

    Enhabit Home Health & Hospice • Phoenix, AZ, US
    [job_card.full_time]
    Reimbursement Coordinator Of Collections.The reimbursement coordinator of collections is responsible for collecting and managing account payments. This position is responsible for submitting claims ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Mortgage Insurance Specialist

    Mortgage Insurance Specialist

    NewRez LLC • Tempe, AZ, United States
    [job_card.full_time]
    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Health Insurance Policy Verification Analyst

    Health Insurance Policy Verification Analyst

    Get Me Healthcare • Scottsdale, Arizona, USA
    [job_card.full_time]
    Are you detail-oriented organized and ready to make a difference.Scottsdale AZ is looking for a.Health Insurance Policy Verification Analyst. In this exciting role youll be the final checkpoint ensu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Coordinator Billing

    Coordinator Billing

    Dycom Industries Inc • Phoenix, AZ, United States
    [job_card.full_time]
    Discover a more connected career.The position of coordinator billing will ensure accurate and timely billing to our customers and that outstanding billing work is cycled through as quickly as possi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Scheduling Coordinator

    Scheduling Coordinator

    Aleracare • Phoenix, Arizona, United States, 85054
    [job_card.full_time]
    East High Street Suite 300 Phoenix, AZ 85054.Under moderate supervision, the Scheduling Intake Coordinator I is responsible for coordinating and managing all aspects of patient scheduling within th...[show_more]
    [last_updated.last_updated_30]
    Insurance Coverage Lateral Partner

    Insurance Coverage Lateral Partner

    Gpac • Scottsdale, Arizona, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    I am partnered with a prestigious law firm that is looking to add a Lateral Partner to their team.This position is with a firm that has excellent mentorship opportunities and growth opportunities.C...[show_more]
    [last_updated.last_updated_variable_days]