Technical Product Support SpecialistVirtualVocations • Buffalo, New York, United States
[error_messages.no_longer_accepting]
Technical Product Support Specialist
VirtualVocations • Buffalo, New York, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Product Support Specialist.
Key Responsibilities
Serve as the final escalation point for complex technical issues, troubleshooting and providing effective workaround solutions
Analyze support data to identify user friction points and document feature requests to influence the product roadmap
Maintain system synchronization and data hygiene between support ticketing tools and product development information systems
Required Qualifications
1+ years in Technical Support or Software Quality Assurance (QA)
Bachelor's degree in a related field or equivalent practical experience
Proficiency in Excel; experience with SQL, Jira, and formal Software Quality (QA) processes is preferred
Exceptional critical thinking skills with a proven ability to perform root cause analysis
Deep commitment to customer satisfaction and a self-driven attitude
[job_alerts.create_a_job]
Technical Support Specialist • Buffalo, New York, United States
[internal_linking.similar_jobs]
Manager, Azure Technical Support.Join the organization that's driving the world's technology and shape the future.Ingram Micro is a leading technology company for the global information technology ...[show_more]
Information Technology Analyst I - W2 only.Hours if resource works Saturday & / or Sunday will be 9a-5p regardless of shift they are booked for.
Length : 4 months, Possible extension.Bachelors or e...[show_more]
Senior Product Manager, Global Product Management.Reports To : VP, Global Product Marketing, ZeptoMetrix.Position Location : Buffalo, NY Franklin, MA highly preferred.
FLSA Status (Exempt / Non-Exempt) : ...[show_more]
CTG is seeking to fill a Product Owner I opening for our client in Buffalo, NY.The Product Owner I will serve as the key representative for assigned products, ensuring alignment with customer needs...[show_more]
Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US.
With 18 locations throughout New...[show_more]
Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r...[show_more] A company is looking for a Customer Support Specialist II to provide second-line technical support for escalated customer issues.
Key Responsibilities Diagnose, troubleshoot, and resolve complex s...[show_more] 
Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment....[show_more]
Jackson Therapy Partners is seeking a travel Skilled Nursing Facility (SNF) Physical Therapist for a travel job in Lewiston, New York.
Job Description & Requirements.Setting : Skilled Nursing Fac...[show_more]
We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...[show_more]
TruffleHog is a popular open source tool used by security researchers all over the world to find leaky API keys and responsibly disclose them to affected companies.
This provides income through bug ...[show_more]
We're delighted you've chosen LCR to assist you in finding your ideal professional match.We'll assist you in reaching, stretching, and realizing your full potential.Increase your chance...[show_more] A company is looking for a CPC Processor Customer Support.Key Responsibilities Process medical record requests by taking calls from patients, insurance companies, and attorneys Document informat...[show_more] 
We are seeking a skilled and motivated Systems Administrator and Technical Support Specialist to join our IT team.In this role, you will be responsible for managing and maintaining critical t...[show_more]
ELIGIBLE FOR UP TO A $10K SIGNING BONUS.TALK TO YOUR RECRUITER FOR DETAILS.ABOUT THIS JOB • • •THIS POSITION REQUIRES AN ENLISTMENT IN THE U.
ARMY OR ARMY RESERVE • • • As an Information Technology Speci...[show_more]
Safetec of America is seeking a detail-oriented, tech-savvy Marketing & Automation Specialist to support and optimize our marketing systems, content, and digital workflows.This role is ideal fo...[show_more]
Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facil...[show_more] PPC Specialist Job Duties : Meet client goals through end-to-end paid media initiatives Pla...[show_more]
Manager, Azure Technical Support
Ingram Micro • Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Desktop Support Specialist
Pride Health • Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Product Manager, Global Product Management
COLE-PARMER INSTRUMENT COMPANY • Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Product Owner I
Computer Task Group, Inc • Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Wirtgen Product Specialist
Monroe Tractor • Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Computer Support Specialist
TradeJobsWorkForce • 14201 Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Specialist II
VirtualVocations • Buffalo, New York, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Desktop Support Specialist
Acacia Network • Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Travel Skilled Nursing Facility (SNF) Physical Therapist
Jackson Therapy Partners • Lewiston, NY, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Technical Support
TradeJobsWorkforce • 14204 Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Product Manager
Truffle Security • Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Technical Support Representative
Lehman Consulting and Recruiting • Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Specialist
VirtualVocations • Buffalo, New York, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Systems Administrator & Technical Support
Techstra Solutions • Buffalo, NY, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
INFORMATION TECHNOLOGY SPECIALIST
US Army • Buffalo, NY, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Marketing & Automation Specialist
Safetec of America, Inc • Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Support Specialist (electrical exp required)
Armstrong Fluid Technology • North Tonawanda, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
PPC Specialist
TradeJobsWorkForce • 14213 Buffalo, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]