Category / Area of Expertise : Retail Operations
Job Requisition : 287063
Address : USA-VA-Wytheville-1155 N 4Th St Ste. 200
Store Code : Store 00093 Managers (7206026)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
Ensure the proper receiving of DSD (Direct Store Delivery) product by following Food Lion policies and procedures.
Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
DUTIES AND RESPONSIBILITIES
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Protect company assets through the proper and accurate receipt and return of DSD product
- Demonstrate and execute proper vendor receiving policies established by Food Lion
- Work with vendors to resolve vendor errors, policy violations or excessive inventory, etc.
- Work with the Assistant Store Manager to ensure timely promotions by all vendors
- Ensure weekly merchandising notes are implemented timely
- Verify that DSD plan-o-grams are accurate
- Account for daily and weekly DSD tickets, beer and wine invoices and properly file
- Check EDI invoices to ensure there are no outstanding invoices
- Handle all reclaim and damages
- Responsible for consistently conducting CAO related activities, stocking, and rotating cigarette cartons
- Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Perform all other duties as assigned
QUALIFICATIONS
High school graduate or equivalent preferredExcellent interpersonal, organizational, communication and customer service skillsAbility and willingness to learn multiple tasks and technical requirements of the jobAbility to use technical information to solve problemsMust meet minimum age requirements to perform specific job functionsMust be able to meet the physical requirements of the position, with or without reasonable accommodations\