Vice President, Customer EngagementsNTT DATA Business Solutions • Bridgeport, CT, US
[error_messages.no_longer_accepting]
Vice President, Customer Engagements
NTT DATA Business Solutions • Bridgeport, CT, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Establish credibility with supported clients as their trusted advisor Effectively use and improve methodology approaches and supporting tools Facilitate weekly project reviews with client Estimate and plan projects Directly oversee multiple accounts Understand the project risks, challenges and help craft mitigating strategies Provide detail status of the project to NTT Data Business Solutions Inc. management team proactively and upon request Oversee the work of others who are managing additional projects Resource allocation and load balancing in order to deliver projects Ensure consistent delivery of projects Maintain acceptable profitability targets across all projects Accuracy in Backlog tracking and reporting Account Management for assigned accounts Cultivate professional relationships with client executive and project team Establish credibility and relationships with client decision makers, know their business, their industry, their culture, and their top priorities Create an environment of extreme customer focus within the team Be a decision maker regarding conflicting customer priorities / requirements Be an advocate for customers within NTT Data Business Solutions Inc. Timely response to, and acceptable resolution of customer escalations Renewal and expansion of contractual relationships Actively participate and provide guidance to Steering Committee Educate project managers regarding value propositions, offerings and methodology Proactively contribute to the deployment of the ongoing Implementation Methodology Contribute to NTT Data Business Solutions Inc. growth objectives by providing mentoring to new and existing employees Spokesperson for NTT Data Business Solutions Inc. company objectives and leads certain MBOs every year and supports all other MBOs actively Proactively contribute to the effective development of project managers and consultants Be an advocate for the project managers / consultants, convince customers of "right resource right role" where appropriate Make informed hiring decisions regarding supply / demand balance and right mix of team members Leverage resources in other groups as appropriate to deliver work (Support, Field Consulting, Outsourcing, Subcontractors, global NTT Data Business Solutions Inc. resources, etc.) Bachelor's degree or equivalent required. 9 years ERP implementation experience (OR Masters degree and 8 years ERP experience). 7 years ERP project management experience for cross functional SAP implementations across the entire application for multiple, full lifecycle implementations in various industries. 5 years experience in SAP project scoping 5 years experience in SAP project estimating 5 years experience in SAP project planning Experience across multiple industries Experience leading strategic workshops with clients Advanced degree preferred. Project Management training and certification 5-7 years of Pre-sales experience preferred For Propel / TPS graduates, special consideration will be given regarding experience level
Vice President, Customer Engagements
Unleash Your Potential : Whether 2 Years or 20, Discover Rewarding Journeys with Us!
The Vice President, Customer Engagements will provide leadership within the NTT Data Business Solutions Inc. Project Delivery Team. In this capacity, the Vice President, Customer Engagements is responsible for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. clients. The position is responsible for overseeing project management operations and personnel. Strong project and account management skills are required.
Duties and Responsibilities :
Account Management and Pre-sales Support
- Go to person for region for sales support and account management
- Single point of escalations for customers
- Steering committee member
- Develop SAP relationships in the region
- Pre-sales support to the sales team
- Estimator, Proposal, SOW, Contracts build and review
Project Delivery
Customer Management
Team Leadership
Position Requirements / Qualifications :
Preferred :
Thank you for your interest in NTT DATA Business Solutions! We are thrilled to offer an exceptional compensation package that includes competitive salaries, comprehensive health and dental benefits, Flexible Paid Time Off, 10 paid holidays, a 401k plan, and remote work opportunities, among many other fantastic benefits.
We take great pride in our firm's high-growth trajectory and are always on the lookout for top talent to join our team. We encourage you to consider becoming a part of our dynamic and innovative organization. Thank you for your interest, and we look forward to hearing from you soon!
The annual base compensation range for this role will be $165,000 - $259,400. The exact compensation at which this job is filled will be determined by a number of factors including but not limited to organizational needs and the qualified candidate's skill set, certifications, and experience.
We transform. SAP solutions into Value
[job_alerts.create_a_job]
Vice President • Bridgeport, CT, US
[internal_linking.similar_jobs]
At MNTN, we put our people first, full stop.This allows our company culture to be defined by our team members and their shared values, like trust, ambition, quality, radical honesty, and compassion...[show_more]
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.Vice President, GTM Strategy & Operations.
TheVice President (VP) ofGTM Strategy ...[show_more]
Position Snapshot Gorilla Commerce is hiring a Vice President of Planning to lead its Merch Planning and Inventory Management functions across its global operations.This role owns the full pl...[show_more]
Established in 1988, The Tow Foundation is a family foundation committed to promoting justice, wellness, and access to opportunities so that individuals and communities can thrive.Grounded in its w...[show_more]
A leading online travel company in Norwalk, CT is hiring a Vice President of Financial Planning & Analysis.This critical role involves developing financial strategies, managing budgeting and foreca...[show_more]
Business Relationship Manager Suffolk, Assistant Vice President.Working at Citi is far more than just a job.A career with us means joining a team of more than 230,000 dedicated people from around t...[show_more]
Wine & Spirits Director of Operations.The Director of Operations is responsible for working with the executives of the company and facilitating the sales programs and strategic initiatives acro...[show_more]
Talentism helps leaders learn and adapt faster than the competition.Talentism's IP and methodology have been delivered to over 800 organizations, and are built on disciplines including neuroscience...[show_more]
About the Company The company is a premier dealer of construction and forestry equipment, proudly serving customers across the Southern United States.
The company fosters a high-performance culture ...[show_more]
The Chief Client Director (CCD) Operates At a Global Level, Leading The Overall Relationship With Ipsos Global Partnering (IGP) And Growth Booster (GB) Clients.
What makes this role important at Ips...[show_more]
Bookit is revolutionizing the travel and rewards industry as the next-generation B2B2C “super app” offering our brand clients and consumers unprecedented value on luxury travel, unforgettable VIP e...[show_more]
The Service Provider Customer Success Management Team supports our partners in our Premier Success Program in meeting their goals using the Relativity suite of products.
The team guides overall valu...[show_more]
At Trinity Solar, our Direct Sales team pay and benefits packages are tailored for your success!.Potential earnings range from .
Attractive performance-based incentives.All sales employees are ...[show_more]
Technology Operations Coordinator - Hands-On IT Generalist (On-Site Preferred) - Greater Fairfield County, CT.Why take this Technology Operations Coordinator role?.
Join a respected, mission-driven ...[show_more]
A company is looking for a Vice President of Customer Support.Key Responsibilities Define and execute the global support strategy to enhance customer experience and platform reliability Oversee ...[show_more]
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!.We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic...[show_more]
Business Development Support Manager.Shape the future of wealth management by driving innovation and growth at J.Be at the heart of launching strategic initiatives, empowering teams, and making a l...[show_more]
Manager, Customer Engagement
MNTN • Bridgeport, CT, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Vice President, GTM Operations
Qualys • Bridgeport, CT, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Vice President of Planning
Gorilla Commerce • Norwalk, CT, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Vice President, Strategy and Impact
EPIP • New Canaan, CT, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
VP, FP&A - B2B Growth & Strategy Leader
Priceline.com LLC • Norwalk, CT, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Business Relationship Manager Suffolk, Assistant Vice President
Citigroup • Smithtown, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Wine & Spirits Director of Operations
Caraluzzi's Markets • Bethel, CT, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Vice President, Sales Compensation
Xerox Corporation • Norwalk, CT, United States
Engagement Manager
Jobs for Humanity • Westport, CT, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Vice President of Inventory & Rental Operations-Heavy Equipment
Kimmel and Associates • Danbury, CT, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Chief Client Director, Tech
Ipsos in US • Norwalk, CT, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Vice President of Marketing - Bookit.com
Superlogic • Norwalk, CT, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Senior Customer Success Manager, Service Provider
Relativity • Bridgeport, CT, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Construction Sales, Roofing and Solar
Trinity Solar • Bethlehem, CT, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Technology Operations Coordinator
CFS • Westport, CT, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Vice President of Customer Support
VirtualVocations • Bridgeport, Connecticut, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Director, Cybersecurity Engineering
Altice USA • Norwalk, CT, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
J.P. Morgan Wealth Management - Vice President, Business Development Consultant- Southport, CT
JPMorgan Chase • Southport, CT, US
[job_card.full_time]
[last_updated.last_updated_less] • [promoted] • [new]