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Technical Support Engineer
Technical Support EngineerVirtualVocations • Reno, Nevada, United States
Technical Support Engineer

Technical Support Engineer

VirtualVocations • Reno, Nevada, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Technical Support Engineer (Tier 2) for their Payments Team.

Key Responsibilities

Provide tier 2 technical support for payment-related issues

Collaborate with the engineering team to resolve complex technical problems

Assist in the development and improvement of support documentation and processes

Required Qualifications

Experience in technical support or a related field

Strong understanding of payment processing systems

Familiarity with troubleshooting software and hardware issues

Ability to work independently in a remote environment

Relevant technical certifications or a degree in a related field is preferred

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Technical Support Engineer • Reno, Nevada, United States

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