Program Assistant

Overview :

Westchester Jewish Community Services (WJCS), a nonprofit founded in 1943, has grown to be the largest provider of licensed outpatient community mental health services and one of the largest human service agencies in Westchester County. We provide state-of-the-art programs and services and compassionate care to more than 20,000 people of all ages and backgrounds each year.

We are seeking a full-time Program Assistant to support the Crime Victims Advocacy and Support Services Department. This role provides administrative support, manages referrals, and contributes to coverage of the hotline.

The salary for this full-time position is $50,000.

Responsibilities :

As a valued member of our team, your responsibilities will include, but are not limited to :

• Respond to inquiries regarding program services.
• Maintain records in accordance with WJCS and OVS standards.
• Prepare and process new client intakes and referrals.
• Maintain coverage of the program’s 24-hour hotline during business hours (9 AM–5 PM).
• Create and distribute the hotline schedule and forward evening calls to the after-hours hotline line daily.
• Track and input documentation per OVS regulations.
• Order program materials and supplies.
• Enter data to support program billing.
• Assist with managing timesheets.
• Support Advocates with calls and referral follow-up
• Liaise with WJCS clinics regarding referrals and intake of new clients.
• Assist with distribution of program surveys in collaboration with the Director of Research

Requirements :

We are seeking candidates who possess the following qualifications :

Bachelor’s degree preferred

Bilingual Spanish / English preferred

Ability to travel to multiple sites

What WJCS has to offer you :

In addition to meaningful work and a supportive team environment, we offer a competitive benefits package, including :

Generous paid time off

Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA)

403(b) Plan and an Agency-Paid Pension Plan

Ongoing Professional Development and Training

Employee Assistance Program

Tuition, day-care, and personal emergency reimbursements

Disability and life insurance

Staff appreciation events and employee mental health and wellness initiatives

WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER