Executive AV Support Technician

*Must be located in Raleigh, NC

About the Team:

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.

The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role:

Excited to bring your event-AV expertise to executive meetings, town halls, and strategic events?

Do you love to get things organized?

The Executive AV Support Technician delivers high-quality technical and operational support for executive-level meetings and high-attendance events across LexisNexis Legal & Professional.

You will serve as a trusted partner to senior leaders and executive assistants, ensuring seamless execution of executive meetings, town halls, and strategic events. This position also owns the technology and operational readiness of the auditorium, executive boardroom, and associated high-profile meeting spaces in the Raleigh office.

Responsibilities:

• Deliver reliable, white-glove support for executive-level meetings and events, ensuring all sessions for senior leaders, executive teams, and high-attendance audiences run smoothly, professionally, and without interruption.

• Serve as the primary technical owner for the auditorium, executive boardroom, and associated high-profile meeting spaces, maintaining deep expertise in all AV, conferencing, and room-control technologies and ensuring these environments are consistently event-ready.

• Provide proactive advisory support to executives and Executive Assistants, offering guidance on meeting setup, technology readiness, risk mitigation, and best practices to ensure exceptional meeting experiences.

• Operate and troubleshoot complex audio-visual systems and collaboration platforms (including Microsoft Teams and Teams Rooms) during executive meetings, high-visibility events, and global town halls, taking decisive action to resolve issues under pressure.

• Conduct pre-event checks, room validations, and technical walkthroughs, identifying potential issues early and collaborating with the appropriate teams to ensure flawless execution.

• Partner with I&O, Facilities, Corporate Communications, and other key stakeholders to coordinate logistics, technology, communication flow, and event production requirements for executive-level engagements.

• Document and maintain room procedures, event workflows, and standards, identifying opportunities to simplify, improve, and enhance the reliability of executive meeting operations.

• Model Advancing Leader behaviors by building strong relationships, demonstrating accountability, communicating clearly, and contributing to continuous improvement across the Collaboration & Event Technology function.

• Support events outside of standard business hours as required to meet executive and organizational needs.

Requirements:

• Experience supporting executive-level customers or high-visibility meeting environments.

• 2-year technical degree or Bachelor's degree required; technical certifications and/or equivalent work experience

• Ability to troubleshoot complex issues under pressure in time-sensitive, high-stakes environments.

• Excellent communication skills with the ability to interact professionally with senior leaders.

• Strong organizational and multitasking skills.

• Strong knowledge of AV systems, conferencing platforms (including Microsoft Teams and Teams Rooms), and event technology.

• Experienced with auditorium or conference center operations, event production workflows, or high-end AV environments.

U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates.

This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.