Director, Strategy (Post Sale)

Director, Strategy (Post Sale)

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world's fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fueled our success and will guide us in paving the path forward. We're driven to push boundaries and think beyond today to deliver strategies, and we're just getting started.

While we continuously exceed our goals, we need your help our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!

The Director, Strategy (Post Sale Delivery) is a senior departmental leader responsible for driving strategic excellence across all delivery work for enterprise-level clients. This role ensures seamless, data-backed, end-to-end strategy implementation across services, including influencer marketing, owned channels, content, experiential, and integrated programs.

This leader owns the strategy once the deal is sold, partnering closely with pre-sale Strategy counterparts to deeply understand the vision, commitments, and scope. They establish early trust with clients and internal teams to ensure a seamless handover and maintain strategic integrity throughout delivery.

Working hand-in-hand with Client Services, Operations, and Business Intelligence, the Director ensures that every program is executed with precision, backed by insights, and optimized for measurable success. They are responsible for translating performance signals and market data into meaningful strategic direction, ongoing optimizations, QBR narratives, upsell opportunities, and long-term growth strategies.

The Director leads a team of strategists across client portfolios, maintaining a pulse on the day-to-day while simultaneously shaping the big picturesetting strategic standards, elevating team capability, and reinforcing our position as an innovative, data-led, social-first partner to the world's leading brands.

What You'll Do Here :

Strategic Leadership & Post-Sale Excellence

• Own end-to-end strategic delivery across enterprise-level client programs, ensuring all work is aligned to client objectives and grounded in data.
• Partner closely with pre-sale strategists to understand what was sold, ensuring seamless transitions and maintaining strategic continuity from pitch to execution.
• Serve as the strategic anchor during onboarding and throughout delivery, establishing strong relationships with clients and guiding long-term strategic direction.
• Lead the development, optimization, and execution of integrated marketing strategies across influencer, social, content, and experiential services.

Cross-Functional Collaboration with Operations, Client Services & BI

Team Leadership, Enablement & Strategic Standards

Data-Backed Insights, Narrative Development & Growth

Enterprise-Level Strategic Execution & Operational Expertise

You'll Need To Have :

Viral Nation is committed to diversity, equity, and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.