Senior Information Technology Project Manager

THE COMPANY

Founded in 1958, Gemline is a multi-award-winning consumer products supplier servicing the $27B promotional products industry and is recognized as one of the largest and most respected companies in its industry. Ranked as the 12th largest supplier in revenues industrywide by the Advertising Specialty Institute, Gemline offers a diverse product portfolio that includes bags, backpacks, headwear, umbrellas, luggage, drinkware, electronics, stationery, writing instruments, gourmet foods, lifestyle gifts, and more. In addition to its 12 in-house developed brands, Gemline partners with 34 renowned global consumer brands, including Ahead™, American Tourister, Anker, Cool Gear, CORKCICLE, Cuisinart, Hartmann, High Sierra, Igloo, iLive, MiiR, Moleskine, New Balance, Osprey, Paper Mate, Samsonite, Sharpie, Timbuk2, Yankee Candle and more.

Gemline is widely recognized for its high-quality products, innovative design, retail brand portfolio, responsible business practices and exceptional customer service. The company has deep expertise in design, product engineering & development, CI/Lean, factory oversight, compliance and global sourcing diversification, and is an industry leader in sustainably made products. Its business model makes the process seamless and efficient for distributor partners, creating a strong B2B2B experience.

At Gemline, community is at the core of the company's purpose, "We Promote Community," which shapes the company's culture, influences product design, and drives its commitment to creating a positive global impact. Guided by its betterwayTM corporate social responsibility efforts, Gemline focuses on bettering people and the environment. In 2024, the company became both a globally certified B Corporation and registered Massachusetts B Corporation, reinforcing its dedication to balancing purpose and profit.

Gemline has been recognized as one of the Greatest Companies to Work For on multiple occasions, and most recently in 2025 by PPAI, a leading industry association. "Pride in People, Pride in Product" is more than a motto at Gemline, it is a way of life. The company's associates play a crucial role in delivering an exceptional customer experience, guided by strong foundational values of trust, integrity, humility, diversity, community, and truth. Gemline's success reflects its associates' success, and its culture thrives on collaboration, initiative, continuous problem-solving, safety, and respect for people.

Headquartered in Lawrence, Massachusetts, Gemline operates an integrated light manufacturing facility and distribution center, along with a secondary overflow warehouse, also in Lawrence. Additionally, the company operates a global technical center in Southern China that manages supply chain functions across Asia, including product development, sourcing, quality assurance, compliance, and logistics. It also has two sourcing offices in Vietnam and India. With approximately $140 million in annual revenue and 500 employees worldwide, Gemline is poised for continued growth.

OVERVIEW

Gemline is undertaking a transformational ERP upgrade from IFS Applications 10 to IFS Cloud, modernizing our business systems to enhance scalability, automation, and long-term operational efficiency. We are seeking an experienced Senior IT Project Manager to lead this complex, multi-phase program from initiation through go-live and post-implementation optimization.

At Gemline, we combine innovation with operational excellence. This IFS Cloud upgrade is a cornerstone of our digital transformation strategy — enabling greater automation, analytics, and scalability across the enterprise. You'll join a highly collaborative PMO and work directly with business and IT leaders to deliver a high-visibility initiative that drives measurable impact across all facets of our manufacturing, supply chain, and customer experience operations.

THE ROLE

This role requires a proven leader with at least 15 years of IT project management experience in ERP implementations and upgrades, including at least three successful ERP migrations or upgrades within manufacturing environments. The ideal candidate has hands-on experience managing ERP projects that span Order to Pay, Order to Cash, Warehouse Management, Manufacturing Planning/Scheduling, Supply Chain, and Shipping processes. If interested, please send your resume to polson@gemline.com.

KEY RESPONSIBILITIES

• Lead the full lifecycle of the IFS Cloud upgrade project, following the IFS Success Methodology across all five phases — Initiate Project, Confirm Prototype, Establish Solution, Deploy Solution, and Sustain Success.

• Partner closely with Solution Architects, Technical Solution Architects, Developers, and Business Functional Leads to ensure scope, design integrity, and timeline adherence.

• Manage and maintain the project plan, risk plan, RAID log, budget, and milestone tracking, ensuring alignment with corporate priorities and risk mitigation strategies.

• Lead team coordinating discovery, design, testing, and training activities across all functional areas, including:

Technology and Infrastructure, Accounting and Finance, Manufacturing and Shop Floor Data Collection, Supply Chain and Procurement, Customer Service and Configure-to-Order, Warehouse, Distribution, and Shipping

• Oversee technical uplifts, database migration, and the transition from legacy integrations (e.g., Radley) to new platforms (e.g., WaDaCo) for Warehouse Management functions.

• Manage cross-functional dependencies during high-demand business cycles (e.g., Gemline's busy season from October–December), ensuring proactive planning and minimal disruption.

• Direct internal and external resources, including implementation partners, ensuring quality deliverables and adherence to IFS standards.

• Facilitate conference room pilots (AST1–AST4), integration testing, UAT, training, and hypercare support during go-live.

• Serve as the executive liaison for project governance, stakeholder updates, and steering committee reporting.

• Ensure post-go-live optimization, KPI tracking, and alignment with the IFS Cloud evergreen model.

REQUIRED:

• Bachelor's degree in Information Systems, Computer Science, Engineering, or related field.

• 15+ years of IT project management experience, including 10+ years managing ERP implementations, upgrades, or migrations.

• Project Manager for at least two full ERP upgrades in manufacturing environments.

• Deep functional understanding of Order to Pay, Order to Cash, Warehouse, Manufacturing Planning/Scheduling, Supply Chain, and Shipping business processes.

• Proven ability to manage multi-year, multi-million-dollar ERP initiatives using structured delivery methodologies.

• Expertise in stakeholder engagement, vendor coordination, and cross-functional leadership.

• Strong communication skills with the ability to translate technical details into executive-level reporting.

• Experience managing cross-functional hybrid and remote teams.

PREFERRED:

• PMP certification; Agile or hybrid delivery certification.

Experience with IFS Applications 10 and/or IFS Cloud in manufacturing or distribution

environments.

• Familiarity with full featured ERP solutions such as SAP, JDEdwards, PeopleSoft, or IFS for full life cycle management

• Knowledge of IFS Cloud's integration framework, extensibility tools, and data migration practices.

• Hands-on experience managing customization uplifts, integrations, and regression testing during ERP transitions.

CORE COMPETENCIES

• Project Management

• ERP Program Leadership and Governance

• Manufacturing and Supply Chain Process Fluency

• Risk and Issue Management

• Change Management and Stakeholder Communication

• Budget Management

• Vendor and Partner Management

• Business Transformation and Value Realization

IMPORTANT NOTICE: Our Company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official website under the careers section (https://www.gemline.com/s/careers