Quality Control Reviewer

AgriSompo North America

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success.

AgriSompo North America is a part of AgriSompo, Sompo International's global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovative insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, AgriSompo's parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect. Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.

As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country. A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work.

Job Description

Position Summary

AgriSompo provides renowned, cutting-edge analytics to address risk and the risk exposures of each of its product lines. Through a deep-rooted commitment to customer service, AgriSompo is positioned to make a long-lasting impact on this nation's farmers and ranchers for generations to come.

The quality control reviewer plays a key role in delivering best in class customer service to its customers. This job is responsible for working reviews and verifying files to fulfill the Compliance requirements of the SRA. Quality Control Reviewers are expected to manage the field compliance required pieces of MPCI and coordinate with the Regional Quality Control Supervisor. The incumbent will primarily work with a high level of autonomy, limited supervision. Candidates must be willing and able to travel within 150 miles of Horry County, SC.

Essential Duties & Responsibilities

• Perform reviews pursuant to the requirements of the SRA including but not limited to Appendix IV reviews.
• Responsible for working with agents and underwriters on any errors and corrections.
• Provide oral and written communication to agents, insured's, and adjusters regarding reviews.
• Responsible for working closely with ASNA employees and contractors on matters related to quality control reviews.
• Communicates review and case determinations, including proposed corrective actions to the Regional Quality Control Supervisor.
• Responsible for staying abreast of understanding, interpreting, and communicating RMA and SRA rules/regulations.
• Other duties as assigned.

Position Requirements

Education and Work Experience:

Education

Required High School/GED or equivalent experience.

Preferred - Associate's Degree in Agriculture or similar field.

Experience

Preferred a minimum of 2 years' MPCI crop adjusting, or related crop insurance experience.

Knowledge, Skills, and Abilities

• Strong attention to detail.
• Excellent effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.
• Ability to successfully handle multiple assignments and coordinate several projects with changing priorities.
• Proficient computer skills, including working knowledge of Microsoft Office Suite.
• Ability to work both autonomously and effectively in a team environment.
• Ability to make decisions using sound judgment.

Physical Requirements & Work Conditions

Environmental Conditions

The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. When out in the field - Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. When working in fields the ability to walk, stoop, kneel, crouch, and ascend or descend ladders.

Travel, up to 75% required during claim season (mostly regional travel). Travel distance 50 to 300 miles common, rare travel distances over 400 miles.