Client Success PartnerVirtualVocations • Jacksonville, Florida, United States

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Client Success Partner

VirtualVocations • Jacksonville, Florida, United States

[job_card.30_days_ago]

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[job_card.full_time]

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A company is looking for a Client Success Partner -US (Remote).

Key Responsibilities

Serve as the primary liaison for VIP clients, managing interactions and addressing concerns

Identify and drive upsell and expansion opportunities while developing strategies aligned with customer growth

Lead regular business reviews with key accounts, presenting data-driven insights and managing customer records in the CRM system

Required Qualifications, Training, and Education

Must be based in the United States

1-3 years of experience in Customer Success, Account Management, or a similar client-facing role

Experience with CRM systems (preferably HubSpot)

Background in the healthcare or health technology industry

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