Talent.com
Regional Donor Services Executive - Arizona New Mexico
Regional Donor Services Executive - Arizona New MexicoAmerican Red Cross • Phoenix, AZ, United States
Regional Donor Services Executive - Arizona New Mexico

Regional Donor Services Executive - Arizona New Mexico

American Red Cross • Phoenix, AZ, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

The American Red Cross is currently seeking a Regional Donor Services Executive for our Arizona New Mexico Region, based in Tucson.

NOTE : This is NOT a work-from-home opportunity. The location for this opportunity is Tucson, AZ.

  • This position includes an attractive relocation package! Bring yourself, and our relocation partner will handle the rest!

WHAT YOU NEED TO KNOW :

The Regional Donor Services Executive (RDSE) leads donor services activities at the regional level to accomplish goals and objectives. Works collaboratively on project teams at all levels and leads change management initiatives. Develops and implements plans and projects to support low-cost producer strategy, focusing on the efficiency of operations, including resource utilization, improving the donor and sponsor experience, and achieving assigned production targets. Develops a strategy for the retention of sponsor accounts and donors.

Oversees management team responsible for donor recruitment and blood collections while partnering with direct-to-donor, patient services, and fixed site executives to achieve cost-effective collections. Demonstrates and manages highly collaborative teams focused on achieving the organization's objectives. Sets up staff to be successful in achieving assigned targets as well as having a rewarding and balanced work experience. Interacts with executives inside and outside the Red Cross. Maintains community relations and advances the Red Cross brand.

NOTE : To receive full consideration, please upload a formatted copy of your updated resume, when applying to this position.

WHERE YOUR CAREER IS A FORCE GOOD :

  • Has overall responsibility for the development and execution of the region's operational plan. Focuses on the expansion of efficient collections, the reduction of waste and inefficiencies, continuous improvements in quality, and improving donor and sponsor satisfaction.
  • Ensure the execution of effective recruitment plans and account oversight which supports the achievement of system and patient needs. Monitors and improves operational activities. Ensures the adoption and implementation of system improvements in recruitment and drive management operations.
  • Oversight of multiple department functional managers and / or additional regional functional areas to ensure the achievement of annual collection goals in the most efficient and cost-effective manner possible. Develop departmental supervisors and other collection and Donor Recruitment staff in accordance with personnel policies and bargaining unit contracts, including performance evaluations, disciplinary actions, and employment decisions, to enhance the success of operations, promote teamwork, and minimize turnover.
  • Develop, implement, and monitor process improvement / quality improvement initiatives and staff training protocols. Ensure timely implementation and compliance with American Red Cross directives and federal, State, and local regulatory requirements. Documentation of training and regulatory communications is accurate and timely.
  • Partners with the Regional Executive to solicit community and volunteer involvement to integrate Red Cross activities in the community. Working together, the Regional Executives are the "face of Red Cross" in the community.
  • Monitors budgets, forecasts, and operational results and takes appropriate actions to achieve the low-cost producer strategy.
  • Maintains a mid and long-term perspective, and links current activities to long-term plans. Has the ability to adjust to changes in strategy and effectively execute and communicate the same to staff. Effective change leader.
  • Displays leadership by recognizing, rewarding, and motivating staff as part of the organization's ongoing efforts to reduce turnover and increase staff engagement. Communicates vision and linkages to promote understanding. Establishes and monitors performance objectives, develops direct reports and teams, delegates responsibility, and maintains trust and accountability.
  • Hold ultimate accountability for the strategy, staff, and performance of a regional Donor Services team to drive cost-effective, high-performance blood drives and annual collection unit goals above 130,000. Provide support, development, and / or leadership guidance to all volunteers.
  • Qualifications :

  • Bachelor's degree or equivalent combination of education and experience.
  • Minimum of 7 years of experience in a dynamic, multi-task operational environment with budget responsibility or a profit and loss focus.
  • Experience working in a matrix environment and demonstrated ability to effectively collaborate across functions lines required.
  • Healthcare or pharmaceutical manufacturing experience preferred.
  • Minimum of 5 years management experience required.
  • Excellent verbal and written communication and presentation skills.
  • Ability to manage multiple priorities.
  • Ability to work on a team.
  • Must demonstrate ability to attract, motivate, and retain staff.
  • Ability to build effective teams and lead with managerial courage.
  • Ability to manage processes effectively.
  • Business acumen and customer focus. Strong problem-solving ability.
  • Travel : Regional travel required.
  • What Will Give You the Competitive Edge :

  • Master's degree.
  • Blood banking experience or knowledge.
  • Hospital operations experience or knowledge.
  • Combination of candidate's education and general experience satisfies requirements so long as the total years equate to the description's minimum education and general experience years combined (Management experience cannot be substituted).
  • Physical Requirements : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and / or move up to 15 pounds and occasionally lift and / or move up to 30 pounds. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and sit at a computer terminal for an extended period.

    BENEFITS FOR YOU :

    We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your learning.

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO + Holidays
  • 401K with a 5% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance : Short + Long Term
  • Service Awards and recognition
  • DISCLAIMER : The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

    [job_alerts.create_a_job]

    Regional Executive • Phoenix, AZ, United States

    [internal_linking.similar_jobs]
    Retention Executive

    Retention Executive

    EchoStar • MARICOPA, Arizona, United States
    [job_card.full_time]
    Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decis...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Pediatrician (Physician) - Maricopa, AZ

    Pediatrician (Physician) - Maricopa, AZ

    ProTouch Staffing • Maricopa, AZ, US
    [job_card.full_time]
    Pediatrician (Physician) - Maricopa, AZ.A Physician provides health care services to patients under the direction and responsible supervision of the Medical Director. Under the general supervision o...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Field Sales Representative - South Phoenix, AZ

    Field Sales Representative - South Phoenix, AZ

    Monogram Health Inc • Phoenix, AZ, US
    [job_card.full_time]
    At Monogram Health, we are transforming care for high-risk patients with multiple chronic conditions, and as a Field Sales Representative, you are at the heart of that mission.In this role, you wil...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Entry Level Insurance Representative

    Entry Level Insurance Representative

    R.I.S.E. Financial • Maricopa, AZ, US
    [job_card.full_time]
    Entry Level Insurance Representative.Join a Purpose-Driven Team at R.If you find fulfillment in making a real difference in others' lives while striving for personal success and have a proven t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional Director of Sales RAM's SLED

    Regional Director of Sales RAM's SLED

    Fortinet • Phoenix, AZ, United States
    [job_card.full_time]
    In this key role, you will manage, direct and drive direct sales into SLED Accounts.Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and se...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Development Program - Phoenix, AZ

    Sales Development Program - Phoenix, AZ

    UnitedHealth Group • Phoenix, AZ, United States
    [job_card.full_time]
    Guaranteed base pay + monthly sales incentive earning potential.Training fully onsite with a hybrid schedule after the completion of training! •. At UnitedHealthcare, we're simplifying the health car...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician / ObGyn / Arizona / Permanent / North Phoenix OB / GYN Position - Great Call & Signing Bonus Job

    Physician / ObGyn / Arizona / Permanent / North Phoenix OB / GYN Position - Great Call & Signing Bonus Job

    code4 • Paradise Valley, United States
    [job_card.permanent]
    We are scheduling interviews with this well-established private practice group of OB / GYN physicians just north of Scottsdale, AZ bringing on another OB / GYN physician due to growth and patient deman...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Direct Sales Representative

    Direct Sales Representative

    True North Group LLC. • Maricopa, AZ, US
    [job_card.full_time]
    Join Our Team at True North Group!.Position : Direct Sales Representative.Number of Openings : 1 Territory Sales Position Available. About Us : At True North Group, we’re more than just an insura...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Development Program - Phoenix, AZ

    Sales Development Program - Phoenix, AZ

    UnitedHealthcare • PHOENIX, Arizona, United States
    [job_card.full_time]
    Guaranteed base pay + monthly sales incentive earning potential.Training fully onsite with a hybrid schedule after the completion of training! •. At UnitedHealthcare, we're simplifying the health car...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Care Associate

    Remote Customer Care Associate

    TurboTax • Maricopa, Arizona
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Mortgage Servicing Specialist II

    Mortgage Servicing Specialist II

    OneAZ Credit Union • Phoenix, AZ, United States
    [job_card.permanent]
    At OneAZ Credit Union, our success is measured only by yours.You're impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being.You take acc...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assumptions Specialist

    Assumptions Specialist

    Vaco by Highspring • Maricopa, Arizona, United States
    [job_card.full_time]
    Vaco Phoenix is partnering with a client who has an excellent opportunity for an Assumptions Processor.This role will be responsible for managing the process of mortgage assumption applications, en...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Industrial Regional Sales Representative (AZ and NM)

    Industrial Regional Sales Representative (AZ and NM)

    SalesFirst Recruiting-1 • Phoenix, AZ, US
    [job_card.full_time]
    For decades, this growing company has provided high-quality bulk liquid packaging, distribution, and recycling services across multiple locations. The organization upholds high standards for th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data Annotation • Maricopa, Arizona
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Clinical Psychologist - Tempe AZ

    Clinical Psychologist - Tempe AZ

    MRG Exams • Paradise Valley, AZ, United States
    [job_card.full_time]
    Clinical Psychologist – Veteran Disability Assessments.VA's disability benefits process.In performing Disability Assessments, you will review behavioral health records electronically through a secu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Representative

    Sales Representative

    Superior Life • Paradise Valley, AZ, US
    [job_card.full_time] +1
    We’re looking for remote part time or full time independent sales representatives to market a highly unique identity theft protection service to consumers, business owners, and as a voluntary...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Entry Level Business Foundations Opportunity

    Entry Level Business Foundations Opportunity

    Year Up United • Paradise Valley, AZ, US
    [job_card.full_time]
    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional Sales Representative- Phoenix - Remote, AZ

    Regional Sales Representative- Phoenix - Remote, AZ

    Ameritas • Phoenix, AZ, United States
    [filters.remote]
    [job_card.full_time] +1
    Regional Sales Representative- Phoenix.Remote, Arizona, United States.In this role, you will build and maintain strong business relationships with brokers, agents and other insurance professionals ...[show_more]
    [last_updated.last_updated_30] • [promoted]