Talent.com
Senior Loan Operations Manager
Senior Loan Operations ManagerTHIRD COAST BANK • Plano, TX, US
Senior Loan Operations Manager

Senior Loan Operations Manager

THIRD COAST BANK • Plano, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Position Summary : We are seeking a highly organized and detail-oriented Senior Loan Operations Manager (IBS) to oversee the daily operations and administration of the Bank’s commercial loan portfolio. This position plays a critical role in ensuring the accurate setup, servicing, and ongoing maintenance of commercial credit facilities while upholding regulatory compliance and operational excellence. The ideal candidate brings a strong background in commercial banking operations, exceptional leadership skills, and a commitment to delivering superior internal and external client service. This person also has the ability to attract and recruit top-talent to their team.

Key Responsibilities :

Loan Servicing & Administration

  • Manage all aspects of the commercial loan servicing life cycle, including loan boarding, payment processing, rate adjustments, renewals, and payoff activities utilizing the FIS-IBS core banking system.
  • Ensure accuracy and completeness of loan documentation and data input into the core banking system.
  • Oversee collateral tracking, covenant compliance, escrow management, and insurance monitoring for all commercial credit facilities.
  • Coordinate the resolution of exceptions, discrepancies, or operational issues promptly and effectively.

Compliance & Risk Management

  • Ensure all loan servicing activities adhere to internal policies, credit procedures, and applicable regulatory requirements (OCC, FDIC, etc.).
  • Support audit and regulatory examinations by providing documentation, reports, and subject matter expertise.
  • Implement quality control measures to mitigate operational and credit risk within the servicing function.

    • Process Optimization & Reporting

  • Identify and implement process improvements to enhance servicing efficiency, accuracy, and turnaround times.
  • Produce regular portfolio reports and metrics for management, highlighting trends, risks, and areas for improvement.
  • Collaborate with technology and operations teams to optimize systems, workflows, and automation initiatives.

    • Team Leadership & Collaboration

  • Lead, mentor, and develop a team of servicing specialists, providing training, coaching, and performance feedback.
  • Partner with Relationship Managers, Credit Officers, Treasury, and Legal to support client needs and resolve servicing-related inquiries.
  • Serve as an escalation point for complex servicing matters requiring judgment and cross-functional coordination.

    • Skills and Experience :

  • Bachelor’s degree in Business, Finance, or related field ( accounting experienced preferred ).
  • 15+ years of experience in commercial loan servicing, commercial banking operations, or related functions.
  • Superior knowledge and experience of the FIS-IBS core banking system is required.
  • Proven track record of managing loan servicing teams or processes in a commercial banking environment.
  • Strong knowledge of loan documentation, collateral requirements, regulatory compliance, and credit operations.
  • Exceptional attention to detail, organizational skills, and ability to manage multiple priorities.
  • Excellent communication and interpersonal skills with a focus on client service and cross-department collaboration.
  • Proficiency with commercial banking systems and loan servicing software.
  • Familiarity with industry regulations and compliance standards.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and audit software.
  • Excellent written and verbal communication skills.
  • Ability to travel to various sites as required by the role.

    • Position Type :

    This position is a full-time, exempt position. Typical work hours are Monday through Friday, 8 : 00am to 5 : 00pm.

    Direct Reports :

    This position is responsible for managing direct reports.

    Travel :

    Some travel is expected for this position.

    [job_alerts.create_a_job]

    Operation Manager • Plano, TX, US

    [internal_linking.related_jobs]
    Loan Operations Director

    Loan Operations Director

    Sunflower Bank, N.A. • Plano, TX, US
    [job_card.full_time]
    At Sunflower Bank, we’re experiencing great growth.Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible.As ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Loan Officer Assistant

    Senior Loan Officer Assistant

    CrossCountry Mortgage • Dallas, TX, US
    [job_card.full_time]
    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.Our ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Loan Processing Manager (Remote - Dallas, San Antonio or Phoenix)

    Loan Processing Manager (Remote - Dallas, San Antonio or Phoenix)

    Zippy • Dallas, TX, US
    [filters.remote]
    [job_card.full_time]
    Zippy was founded with one mission : to make getting a loan for a manufactured home simple, fast, and fully online.We believe modern manufactured homes are affordable, well-built, eco-friendly, and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Mortgage Loan Originator (Texas)

    Mortgage Loan Originator (Texas)

    First Western Mortgage • Dallas, TX, US
    [job_card.full_time]
    First Western is seeking an Mortgage Loan Originator to join our team!.Are you looking for a challenging and rewarding opportunity? First Western is seeking a passionate and experienced professiona...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Loan Officer, Mortgage

    Loan Officer, Mortgage

    reAlpha Mortgage • Dallas, TX, US
    [job_card.full_time]
    Alpha Mortgage is the tech-powered lending platform built for top producers.AIRE), we cut the busywork, automate what slows you down, and give Loan Officers real upside with RSUs tied to production...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Loan Review Officer III

    Loan Review Officer III

    First United Bank • Plano, TX, US
    [job_card.full_time]
    We have a great team of friendly, talented and inspiring people at First United.As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Loan Operations Commercial Loan Closer

    Loan Operations Commercial Loan Closer

    Texas Capital Bank • Richardson, TX, United States
    [job_card.full_time]
    Texas Capital is built to help businesses and their leaders.Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly expe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Mortgage Loan Originator-Active NMLS Required

    Mortgage Loan Originator-Active NMLS Required

    RedHouse Lending • Dallas, TX, US
    [job_card.full_time]
    Full-time remote role with flexible hours to accommodate client needs.Mortgage Loan Originator Requirements : .Minimum of 1+ years of experience in mortgage loan origination or real estate lending.Pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lead Senior Credit Analyst

    Lead Senior Credit Analyst

    City Bank • Plano, TX, United States
    [job_card.full_time]
    The Lead Senior Credit Analyst is responsible for the ongoing development of regional Level I and II credit analysts; Maintaining up to date market level risk profiles. Aiding the Regional Credit M...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Mortgage Loan Servicing Analyst

    Mortgage Loan Servicing Analyst

    Strategic Staffing Solutions • Dallas, TX, United States
    [job_card.full_time]
    STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!.Mortgage Loan Servicing Analyst.GM Mortgage Loan Servicing team provides operational support to facilitate the settlement of primary and secondary syndi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Mortgage Loan Officer

    Mortgage Loan Officer

    Jamie Grayem • Plano, TX, United States
    [job_card.full_time]
    We are seeking a proactive and client-focused.In this role, you will be a crucial point of contact for new and existing clients, providing expert guidance on a variety of lending solutions.This is ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate, Commercial Loan Servicing Operations (Agency Syndications)

    Associate, Commercial Loan Servicing Operations (Agency Syndications)

    Capital One • Plano, TX, US
    [job_card.full_time] +1
    Associate, Commercial Loan Servicing Operations (Agency Syndications).Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercia...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Mortgage Loan Officer

    Mortgage Loan Officer

    Satori Mortgage • McKinney, TX, United States
    [job_card.full_time]
    Are You an Unstoppable, High-Energy Lead Gen Machine? This Opportunity Is For You, Hardcore Closer!.Are you always connecting with people and giving back to your community? If this sounds like you,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Mortgage Loan Officer

    Mortgage Loan Officer

    PNC • Plano, TX, United States
    [job_card.full_time]
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Mortgage Loan Originator (Texas)

    Mortgage Loan Originator (Texas)

    First Western • Dallas, TX, US
    [job_card.full_time]
    First Western is seeking an Mortgage Loan Originator to join our team!.Are you looking for a challenging and rewarding opportunity? First Western is seeking a passionate and experienced professiona...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data Annotation • McKinney, Texas
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Mortgage Loan Officer

    Senior Mortgage Loan Officer

    American National Bank of Texas • McKinney, TX, United States
    [job_card.permanent]
    The Senior Mortgage Loan Officer is accountable for originating residential mortgage loans, pre-qualifying the creditworthiness and the ability of customers to repay loans, servicing these loans to...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Manager, Consumer Loan Accounting - Remote

    Senior Manager, Consumer Loan Accounting - Remote

    RealPage • Richardson, TX, United States
    [filters.remote]
    [job_card.full_time]
    We are a dynamic, growth-oriented organization committed to excellence, innovation, and integrity.Our team thrives on collaboration, continuous improvement, and delivering value to our stakeholders...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]