Customer Support Specialist IIVirtualVocations • Springfield, Missouri, United States
[error_messages.no_longer_accepting]
Customer Support Specialist II
VirtualVocations • Springfield, Missouri, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Support Specialist II to provide second-line technical support for escalated customer issues.
Key Responsibilities
Diagnose, troubleshoot, and resolve complex software and technical issues escalated from Tier 1 support
Act as a technical liaison between Customer Experience, Product, Engineering, and QA
Create and maintain detailed documentation, internal troubleshooting guides, and customer-facing help articles
Required Qualifications
5+ years of Tier 2 technical support experience in a SaaS or enterprise software environment
3+ years of experience with technical customer support tools like Zendesk and CRM / ticketing platforms
Knowledge of AV and networking systems and troubleshooting
Experience with Microsoft SQL Server, Windows Server, and HTML
Preferred : Knowledge and hands-on experience with artificial intelligence tools and concepts
[job_alerts.create_a_job]
Customer Support Specialist • Springfield, Missouri, United States
[internal_linking.similar_jobs] A company is looking for an International Customer Support professional.Key Responsibilities Manage customer support inquiries across multiple channels including live chat and Discord Develop an...[show_more] 
Tax Software Support – Independent Contractor.Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program.
This opportunity is ideal for indep...[show_more]
Commercial Lines CSR acts as the primary client contact for policy related servicing, generating policy documents, maintaining accurate records in Epic including billing and payment inquiries and w...[show_more]
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
Centra Healthcare QIA is seeking a Speech Language Pathologist for a job in Bolivar, Missouri.Job Description & Requirements.
Centra Healthcare QIA Job ID #878544.[show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
You will work both independently and also closely with the assistant manager in implementing a variety of marketing strategies and directions.
Extensive phone work with existing and potential new cu...[show_more]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
Healthcare Support is seeking a travel CT Technologist for a travel job in Springfield, Missouri.Job Description & Requirements.
Healthcare Support Job ID #468990.Pay package is based on 8 hour ...[show_more]
Argo Group International Holdings, Inc.American National, US based specialty P&C companies, (together known as BP&C, Inc.
Brookfield Wealth Solutions, Ltd.BWS"), a New York and Toronto-listed public...[show_more]
Are you looking for a rewarding career in healthcare?Promise Care Center is the place for you! Our organization is family-owned and proud to carry on a legacy of caring for people.Promise Care Cent...[show_more]
This position represents Federal Protection within an assigned territory with the goal of maximizing sales and positioning Federal Protection as the leader in the industry.The TC must assume respon...[show_more]
ENT | 550,000+ with wRVU - 75% of MGMA earning potential | Missouri.A group practicing at a hospital rated one of the top 10 Rural Hospitals in America is seeking a partner.Join our ENT who practic...[show_more]
Remote Agent — Talent Find Professional.Many people want work that feels meaningful and gives them the freedom to build a better future.
At Talent Find Professional, we help motivated individu...[show_more]
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
Join the dynamic team at SoarAgency Group as a Sales Team Representative! If you have a passion for sales, excellent communication skills, and a proven ability to meet targets, we want to hear from...[show_more]
First Year Earning Potential : $40 - 60k + / year.Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewardin...[show_more]
The Inside Sales Representative (ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established account...[show_more]
International Customer Support Specialist
VirtualVocations • Springfield, Missouri, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Remote Customer Service Representative
Liveops • Springfield, Missouri, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Service Representative I
Sunstar Insurance Group LLC • Springfield, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Service / Benefits Advisor (Work from home)
Professional Career Solutions • Springfield, Missouri
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Speech Language Pathologist
Centra Healthcare QIA • Bolivar, MO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands
OCPA • Bolivar, Missouri, us
[filters.remote]
[job_card.part_time] +1
[last_updated.last_updated_30] • [promoted]
Marketing, Inside Sales and Customer Service
FASTSIGNS #70301 • Springfield, MO, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Remote Customer Support Associate
TurboTax • Springfield, Missouri
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Travel CT Technologist
Healthcare Support • Springfield, MO, US
[job_card.permanent]
[last_updated.last_updated_30] • [promoted]
AVP, P&C Distribution Development & Support
Argonaut Management Services, Inc • Springfield, MO, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
L1MA
HRW Companies, LLC • Nixa, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Sales TECHNOLOGY CONSULTANT (Residential and Commercial)
Federal Protection Inc • Republic, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
ENT Opportunity | Guaranteed Salary, Sign-On Bonus, Relocation, & Loan Support
HealthEcareers - Client • Bolivar, MO, USA
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Client Support Specialist
Talent Find Professional • Springfield, MO, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Remote Customer Service Representative – Product Testing
GLOCPA • Ozark, Missouri
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Direct Sales Representative
Soar Agency Group • Bolivar, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Verizon Sales Consultant
Cellular Sales Verizon Authorized Retailer • Bolivar, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Inside Sales Representative
Heartland Business Systems, LLC • Springfield, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]