Customer Experience AssociateVirtualVocations • Oakland, California, United States
Customer Experience Associate
VirtualVocations • Oakland, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Experience Associate, a remote position requiring residency in Hawaii.
Key Responsibilities
Provide assistance to members and providers regarding healthcare benefits and services
Meet key performance indicators while demonstrating compassion and support
Document customer interactions and manage patient information accurately
Required Qualifications, Training, and Education
1-2 years of customer service experience
GED or High School Diploma required; Associate or Bachelor's degree preferred
Ability to talk and type simultaneously
Flexibility in scheduling and adaptability to change
Proficiency in using multiple computer applications
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