Project Manager, Customer SuccessMondo • Cambridge, MA, US
Project Manager, Customer Success
Mondo • Cambridge, MA, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.temporary]
[job_card.job_description]Bachelor's degree or equivalent experience 1–3 years in project management (service delivery, implementation, or relocation) Experience in laboratory, life sciences, or manufacturing environments Strong coordination and communication skills Familiarity with project scope, risk assessment, and resource planning PMP certification SmartSheets or other project management software experience Understanding of lab operations, supply chain, EHS, GxP, and quality management Experience in cross-functional team environments This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility
Apply now : Project Manager, Customer Success – Implementations , location is Onsite (Greater Boston Area) . The start date is ASAP for this 6–9 month contract-to-hire position.
Job Title : Project Manager, Customer Success – Implementations
Location-Type : Onsite (Cambridge, MA & Waltham, MA)
Start Date Is : ASAP
Duration : 6–9 month contract with potential to convert
Compensation Range : $45-50 / hr
Job Description :
Lead and manage service delivery, implementation, and relocation projects for customer operations in laboratory and production environments.
Day-to-Day Responsibilities :
- Lead end-to-end service implementation and relocation projects
- Develop project plans, timelines, and risk assessments
- Coordinate internal and external resources
- Serve as primary point of contact for customer stakeholders
- Manage logistics for lab / production moves and materials
- Ensure compliance with safety and regulatory standards
- Conduct site assessments and generate project documentation
- Collaborate across departments and manage vendor performance
Requirements : Must-Haves :
Nice-to-Haves :
Benefits :
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