Patient Representative (NWA Ortho Clinic)

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Closing Date : 01 / 10 / 2026

Type of Position :

Administration - Outreach

Job Type : Regular

Work Shift :

Sponsorship Available :

No

Institution Name :

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks ( available for benefits eligible positions only ) :

• Health : Medical Dental and Vision plans available for qualifying staff and family
• Holiday Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement : Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click the Apply link / button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting please contact Human Resources at .

Department :

ICE MUSL NWA Lowell Access

Departments Website :

of Job Duties :

The Patient Representative works under general supervision counseling patients on their financial status and obligation. This position will identify and refer the patient and / or responsible party to an appropriate sponsoring agency. The position will be responsible for processing high risk pre-certifications develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions.

Qualifications :

Minium Qualifications :

Knowledge Skills & Abilities :

Preferred Qualifications :

Additional Information :

Key Responsibilities :

Customer Service

Check-In & Out / Scheduling Procedures

Insurance Verification / Benefit Explanation

Reporting

POS Collections & Patient Counseling

Charge Entry

Professional Development

Salary Information :

Commensurate with education and experience

Required Documents to Apply :

Resume

Optional Documents :

List of three Professional References (name email business title) Proof of Veteran Status

Special Instructions to Applicants :

Recruitment Contact Information :

Please contact for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements :

Criminal Background Check

This position is subject to pre-employment screening (criminal background drug testing and / or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.

Constant Physical Activity :

N / A

Frequent Physical Activity :

N / A

Occasional Physical Activity :

N / A

Benefits Eligible : Yes

Required Experience :

Unclear Seniority

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Full-Time

Experience : years

Vacancy : 1