flex Director, Loyalty Member Products

Flex Director, Loyalty Member Products

This is a temporary position. The Flex Director, Loyalty Member Products is responsible for leading the design and execution of Elite member products, including benefits and Elite tiers, to enhance the Marriott Bonvoy member experience. This position will play a critical role in transforming the future of Marriott Bonvoy Elite member benefits and pathways by integrating and synthesizing learnings from customer research, data analytics, market research, hospitality industry knowledge and customer loyalty expertise. The role must act as a champion driving change and coordinating a cross-functional team responsible for designing, building, launching, and assessing new member products and enhancements to the Elite program. This role must leverage exceptional leadership, analytics, and project management skills to organize, influence, and drive results meeting business objectives within aligned upon budgets and timelines while working across a variety of stakeholders in the organization.

Candidate Profile

Education and Experience Required

• 4-year degree from an accredited university in Business Administration, Marketing, Hospitality Management, or related major; or equivalent experience
• 8+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance

Education and Experience Preferred

Core Work Activities

Member Product Strategy and Execution

Managing Marriott Bonvoy Elite Projects

Delivering on the Needs of Key Stakeholders

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.