Talent.com
Information Technology - IT Tech (Santa Fe based)
Information Technology - IT Tech (Santa Fe based)Heritage Hotels and Resorts, Inc • Albuquerque, NM, United States
[error_messages.no_longer_accepting]
Information Technology - IT Tech (Santa Fe based)

Information Technology - IT Tech (Santa Fe based)

Heritage Hotels and Resorts, Inc • Albuquerque, NM, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Type

Full-time

Description

WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!

Full-time Hourly Position range starting at $18-$20 an hour DOE + benefits. Located in Santa Fe, NM.

Position Purpose : The IT Tech ensures smooth operation of technology systems across Heritage properties, supporting hardware, software, and networks, providing technical support, managing user access, and ensuring data security.

Reports To : IT Manager and Supervisors (Daily), CIO (Ultimate Direction)

Mission Duties and Functions :

  • World-Class Support

Deliver exceptional support to internal users, quickly resolving technical issues to ensure full operational functionality.

  • Address hardware, software, and network problems to minimize downtime across departments.
  • Maximize the use of Freshservice ITSM for tracking and managing tickets, problems, changes, and assets effectively.
  • Ensure the highest quality of support by focusing on key KPIs such as Time to First Meaningful Response, Customer Satisfaction, Most Helpful Team Member, and solving the root cause of problems, not just the ticket.
  • User Management & IT Governance

    • Manage user onboarding, offboarding, and access controls using Google Workspace , ensuring operational efficiency and adherence to IT governance policies.

  • Implement security measures to protect data and ensure system integrity.
  • End-User Technical Support

    • Provide customer service and technical support for mobile, desktop, and laptop devices.

  • Educate users on best practices, improving proficiency and reducing recurring issues.
  • Technical Maintenance & Repair

    • Install and maintain Windows , Google Chromebooks , and ChromeOS devices.

  • Ensure hardware and software performance through regular updates and troubleshooting.
  • Address POS , PMS , and guest room tech issues, escalating when necessary.
  • Project Management

    • Lead IT projects, including system upgrades and technology implementations.

  • Collaborate with vendors to integrate new software, services, and technology enhancements.
  • Cybersecurity Management

    • Oversee agent-based detection software to monitor threats.

  • Respond to security alerts with the SOC and resolve vulnerabilities.
  • Implement cybersecurity best practices, conduct security audits, and train users on data protection and safe browsing.
  • Multitasking & Documentation

    • Manage IT support channels (calls, emails, alerts) while maintaining accurate documentation for troubleshooting and repairs.

  • Update IT documentation and ticketing systems across properties.
  • Collaboration

    • Work as part of a collaborative IT team, supporting employees on-site and remotely to maintain high service standards.

    Benefits

  • Full-time employees receive : Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance!
  • 401k Matching!
  • Free employee parking!
  • Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!
  • Growth & Development Opportunities amongst the entire company!

    • Requirements

  • Flexibility : Ability to work flexible hours, including weekends, holidays, and late nights and some overnight stays on property. When overnight stays are required, rooms and food are provided. Must be willing to travel and use personal vehicle for transporting equipment and service IT needs. Fuel compensation will be provided.
  • Physical Requirements : Able to lift / carry up to 50 pounds and work on your feet or sit for extended periods.
  • Time : 60% at HQ 35% properties within city 5% travel across statewide properties
  • Strong Communication Skills : Excellent verbal and written communication focused on customer support.
  • Technical Expertise : Proficiency in managing Windows , Google Chromebook / ChromeOS , and Google Workspace .
  • Experience : 2-3 years of IT operations experience.
  • Problem-Solving Skills : Ability to diagnose and troubleshoot complex hardware and software issues.

    • SEIZE YOUR OPPORTUNITY AND COME WORK, PLAY & ENJOY LIFE WITH HERITAGE Flexibility | Family | Future Growth Heritage Companies is an Equal Opportunity Employer

    Salary Description

    $18-20 / hour DOE + benefits

    [job_alerts.create_a_job]

    Information Technology • Albuquerque, NM, United States

    [internal_linking.related_jobs]
    Travel CT Tech - $1,984 to $2,137 per week in Santa Fe, NM

    Travel CT Tech - $1,984 to $2,137 per week in Santa Fe, NM

    AlliedTravelCareers • Rio Rancho, New Mexico, US
    [job_card.full_time]
    AlliedTravelCareers is working with Host Healthcare to find a qualified CT Tech in Santa Fe, New Mexico, 87505!.Host Healthcare is an award-winning travel healthcare company with an immediate openi...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    U.S. Navy • Belen, NM, United States
    [job_card.full_time]
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Information Technology Specialist

    Information Technology Specialist

    Piru Group • Albuquerque, NM, United States
    [job_card.full_time] +1
    We are seeking an Innovation, Collaborative, and Value Driven mindset individual to join our growing team.The ideal candidate must have a pragmatic results-driven attitude and problem-solving skill...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Specialist

    IT Specialist

    Keenbee Talent Soluitions • Albuquerque, NM, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    An established federal contractor is seeking an Information Technology Specialist to join a team of skilled professionals supporting Department of Defense (DoD) operations.In this role, you will wo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    IT Engineer

    IT Engineer

    RIE Coatings LLC • Albuquerque, NM, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    The IT System Engineer's role is to assist in the daily operation of the in-house computer network and Network Operating Systems (NOS). This includes planning, developing, installing, configuring, m...[show_more]
    [last_updated.last_updated_variable_days]
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    US Navy • Albuquerque, NM, US
    [job_card.part_time]
    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be l...[show_more]
    [last_updated.last_updated_30] • [promoted]
    UNIT BASED EDUCATOR

    UNIT BASED EDUCATOR

    University of New Mexico - Hospitals • Tome, NM, US
    [job_card.full_time]
    Relocation Assistance Available.Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel CT Tech - $2,150 per week in Santa Fe, NM

    Travel CT Tech - $2,150 per week in Santa Fe, NM

    Cross Country Allied • Albuquerque, New Mexico, US
    [job_card.full_time]
    As a CT technologist, you will use computerized tomography to take medical images of patients for diagnostic purposes.Working in a hospital, outpatient center, private practice, imaging center or o...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel CT Tech - $2,073 per week in Santa Fe, NM

    Travel CT Tech - $2,073 per week in Santa Fe, NM

    AlliedTravelNetwork • Rio Rancho, New Mexico, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Medical Solutions to find a qualified CT Tech in Santa Fe, New Mexico, 87505!.A facility in Santa Fe, NM is seeking its next amazing CT Technologist (Computed To...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Travel CT Tech - $2,293 per week in Santa Fe, NM

    Travel CT Tech - $2,293 per week in Santa Fe, NM

    Care Career • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Also known as CT technicians, CT technologists take diagnostic images of patients' internal structures using computerized tomography equipment. They ensure that patients are correctly positioned and...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel CT Tech - $2,073 per week in Santa Fe, NM

    Travel CT Tech - $2,073 per week in Santa Fe, NM

    Medical Solutions • Albuquerque, New Mexico, US
    [job_card.full_time]
    A facility in Santa Fe, NM is seeking its next amazing CT Technologist (Computed Tomography).Read on if this sounds like your perfect fit!. Nurses and allied healthcare professionals are in high dem...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Travel CT Tech - $2,081 to $2,307 per week in Albuquerque, NM

    Travel CT Tech - $2,081 to $2,307 per week in Albuquerque, NM

    LRS Healthcare • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Support Team Lead

    IT Support Team Lead

    Motion Recruitment • Rio Rancho, NM, United States
    [job_card.full_time]
    Our client is looking for an ITSC Leader (IT Support Team Lead) in Rio Rancho NM 87124.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consult...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $2,380 to $2,639 per week in Farmington, NM

    Travel CT Tech - $2,380 to $2,639 per week in Farmington, NM

    LRS Healthcare • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Travel CT Tech - $1,984 to $2,137 per week in Santa Fe, NM

    Travel CT Tech - $1,984 to $2,137 per week in Santa Fe, NM

    AlliedTravelNetwork • Rio Rancho, New Mexico, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Host Healthcare to find a qualified CT Tech in Santa Fe, New Mexico, 87505!.Host Healthcare is an award-winning travel healthcare company with an immediate openi...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Early Career IT Solutions Architect - Applied AI Deployment, NM / CA - Hybrid

    Early Career IT Solutions Architect - Applied AI Deployment, NM / CA - Hybrid

    Sandia National Laboratories • Albuquerque, New Mexico, United States
    [job_card.full_time] +1
    Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $2,609 per week in Santa Fe, NM

    Travel Cath Lab Tech - $2,609 per week in Santa Fe, NM

    Triage Staffing LLC • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Travel Radiology : Cath Lab Tech Santa Fe.Shift Details : 10H Days (7 : 00 AM-5 : 30 PM).Length : 13 WEEKS 13 weeks.Apply for specific facility details.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $2,711 to $2,889 per week in Santa Fe, NM

    Travel Cath Lab Tech - $2,711 to $2,889 per week in Santa Fe, NM

    Host Healthcare • Albuquerque, New Mexico, US
    [job_card.full_time]
    Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Cath Lab Tech position in Santa Fe, NM. If you are interested in this position, please contact your r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]