People Operations Coordinator
We're looking for a People Operations Coordinator to be the trusted day-to-day partner for our employees and operational backbone of the People Ops function. This role is ideal for someone who is highly organized, resourceful, and energized by making things run smoothly for our employees. This role reports to the Head of People Operations and sits alongside the People Operations Manager. The role is based in San Francisco with an expectation of 2-3 days in the office.
You'll be the primary point of contact for many employee questions and lifecycle moments, owning the details that make the employee experience seamless. This role offers broad exposure across People Operations, including global HR practices, systems, benefits, office operations, and event management with a fast trajectory for growth as our team and company expand.
What You'll Do
Employee Experience & Lifecycle
- Own day-to-day employee onboarding and offboarding to ensure a smooth, welcoming, and compliant experience for our global workforce; we are growing fast, so this person needs to be able to handle high volume of onboarding (10-20 new hires per week)
- Serve as the first point of contact for employee questions, helping teammates navigate policies, tools, and processes with clarity and empathy
- Maintain accurate and up-to-date employee data across People systems (Rippling experience is a bonus!)
- Support the People Operations Manager on immigration and leave of absence cases
People Operations & Systems
Support benefits administration, including enrollments, changes, audits, and employee educationHelp document, improve, and scale People processes to reduce friction and increase consistencyAssist with reporting, audits, and data hygiene to ensure our People operations are clean, reliable, and scalableCulture, Events & Office Management
Support team-wide engagement initiatives, including recruiting events, holiday parties, events, and off-sitesHelp manage day-to-day operations of our SF office, including supplies, catered lunch, vendors, mail, etcPartner with SF-based leadership on culture-building efforts that create a welcoming, inclusive, and well-run workplaceGrowth & Impact
Contribute ideas as we design and evolve People programs and policiesTake on increasing ownership and responsibility as the company growsGain exposure to global People Operations and HR practices as we scaleWhat We're Looking For
25 years of experience in People Operations, HR, or a related roleExceptionally organized, responsive, and detail-oriented you follow through and close loopsExperience working with HR systems and tools (our stack : Rippling, Greenhouse, Lattice, Notion)Strong customer-service mindset with a positive, solutions-oriented approachComfortable managing multiple workstreams in a fast-moving environmentProcess-driven and obsessed with making things work smoothly for employeesStrong written and verbal communication skills, with sound judgment and discretionExperience supporting a global workforce, including employees across multiple countries and time zonesCollaborative team player who is eager to learn from others and grow quicklyWe are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is $90,000-$110,000 USD per year, which is location independent in accordance with our remote-first policy.