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Senior Technical Writer - Endpoint Security
Senior Technical Writer - Endpoint SecurityEY • Springfield, IL, United States
Senior Technical Writer - Endpoint Security

Senior Technical Writer - Endpoint Security

EY • Springfield, IL, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

At EY, we are committed to shaping your future with confidence. Join our team to help build a better working world.

Job Description :

We are seeking an experienced and skilled Senior Technical Writer to enhance our cybersecurity team. In this role, you will create and maintain high-quality documentation that supports the planning, implementation, and operational readiness of multiple endpoint security initiatives. If you have exceptional writing skills and a strong grasp of cybersecurity concepts, we want you to help us produce clear, accurate, and standardized documentation.

Key Responsibilities :

  • Documentation Development :

Develop, revise, and maintain high-quality documentation for cybersecurity technologies, processes, and workflows.

  • Create standard operating procedures (SOPs), implementation guides, engineering runbooks, and architectural overviews.
  • Produce documentation for system requirements, architecture designs, and operational readiness for both new and existing solutions.
  • Content Accuracy & Compliance :

    • Ensure all documentation reflects current tools, configurations, and organizational standards.

  • Support documentation needs for compliance audits, risk assessments, and onboarding materials.
  • Align outputs with established documentation templates and governance frameworks.
  • Collaboration & Knowledge Transfer :

    • Work closely with cybersecurity SMEs, engineering teams, and operations to gather technical details and translate them into user-friendly content.

  • Create materials that enable smooth handoffs between teams for knowledge continuity.
  • Continuous Improvement :

    • Identify gaps in existing documentation and propose enhancements.

  • Stay informed on cybersecurity trends and best practices, incorporating them into documentation processes.

    • Qualifications :

  • Strong technical writing skills with demonstrated ability to create clear, concise, and user-focused documentation.
  • Experience in cybersecurity or IT infrastructure, with familiarity with endpoint protection, SIEM, identity management, and cloud security.
  • Proficient in documenting system requirements, architecture diagrams, SOPs, and implementation guides for technical audiences.
  • Excellent collaboration skills to engage effectively with subject matter experts, engineers, and project stakeholders.
  • Familiarity with documentation tools and platforms like Confluence, SharePoint, and Google Workspace.
  • Ability to interpret and standardize technical content, maintaining a consistent tone and structure across documents.
  • Understanding of documentation standards and style guides.
  • Awareness of version control and change tracking using tools like Git or document repositories.
  • Experience in the utility sector with an understanding of industry-specific terminology and regulatory environments.
  • Familiarity with cybersecurity technologies specific to protecting utility systems.
  • Experience in creating configuration and hardening guides for technologies, including Windows, Linux, and firewalls.
  • Knowledge of cybersecurity frameworks and standards like NIST 800-53, NIST Cybersecurity Framework, and ISO / IEC 27001.
  • Experience in documenting critical infrastructure protection strategies, including risk assessments and vulnerability management.
  • Ability to translate compliance and regulatory language into practical documentation.

    • What We Offer :

    Join us at EY and gain future-focused skills while enjoying a flexible environment that values diversity and inclusion. We provide a comprehensive compensation and benefits package based on performance, including medical and dental coverage, pension and 401(k) plans, and various paid time off options. Our hybrid model allows for in-person collaboration 40-60% of the time.

    Apply today to shape your future with confidence!

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    Senior Technical Writer Endpoint Security • Springfield, IL, United States

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