Patient Account Representative

A company is looking for a Patient Account Representative responsible for collections, account follow-up, and billing allowance posting.

Key Responsibilities

Follow up with payers to ensure timely resolution of outstanding claims

Monitor and update patient and financial information for accuracy

Analyze and resolve issues causing payer payment delays, initiating appeals as necessary

Required Qualifications

High School Diploma or equivalent required

2-3 years of experience in insurance collections and hospital / facility billing

Basic knowledge of healthcare claims processing, including ICD-9 / 10 and CPT codes

Familiarity with workflow systems such as STAR, SMS, EAGLE, and EPIC

Proficiency in Microsoft Office Suite, particularly Excel and Word