Customer Relations Rep

About the job Customer Relations Rep

Customer Relations Rep needs 1-2 years experience in customer-facing role through either customer or service or sales role

Customer Relations Rep requires:

Ability to multi-task and manage multiple conflicting priorities

Ability to maintain composure through stressful situations

Proficient in Microsoft applications Excellent written and oral communication skills required

Customer Relations Rep duties:

Support projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts

Monitor visibility to shipment status, and logistic updates for franchise equipment units in transit

Provide superior customer service to both internal and external customers Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts

Create and monitor strategic reporting to support the sales organization