Billing Coordinator

A company is looking for a Billing Coordinator / Billing and Posting Resolution Advocate.

Key Responsibilities

Investigates, analyzes, negotiates, resolves, documents, and reports on consumer and commercial billing issues and complaints

Identifies solutions to billing issues and presents resolution options to customers

Negotiates and authorizes billing settlements within established limits and adjusts customer accounts

Required Qualifications, Training, and Education

Experience in billing or accounts receivable

Knowledge of billing processes and procedures

Ability to analyze and resolve billing issues effectively

Experience with customer account management

Familiarity with negotiation techniques