Field Service TechnicianRedstamp, Inc. • Grand Rapids, MI, US
Field Service Technician
Redstamp, Inc. • Grand Rapids, MI, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Hands-on electrical and mechanical troubleshooting skills Familiarity with multimeters, basic wiring, and diagnostic tools Strong communication and professionalism in customer-facing environments Competency using Microsoft 365 (email, spreadsheets, reports) Basic familiarity with PC-based systems or a willingness to learn 2+ years in field service, maintenance, automotive, or hands-on technical trades Exposure to PLCs, sensors, barcode or vision systems (e.g., Cognex, Keyence) Previous experience in high-travel roles or military technical service Ability to lift 50 lbs and stand for 8–10 hour shifts Valid driver's license and passport eligibility $22-26 / hr base, (Estimated total may reach 70-90k annually with incentives) Per diem : $40 / day travel, $55 / day fieldwork + hotel loyalty bonus ($20 / night) On-call pay for remote troubleshooting calls Specialty tools, credit card, phone, and travel arrangements provided Earn and keep all airline, hotel, and rental car points Strong potential for promotion to Senior Tech, Regional Lead, or Engineering roles
Job Description
Job Description
Job Type : Full-time
Reports to : Service Manager
Schedule : Monday - Thursday travel, Fridays possible; 95% travel
Job Summary
Redstamp RSI is hiring a Field Service Technician to install, troubleshoot, and support electromechanical systems at customer sites across the U.S. This is a travel-intensive role for hands-on professionals who enjoy working independently, solving problems in the field, and representing a high-quality brand in real time.
Our Service Techs are the face of Redstamp on the customer floor-installing new lines, diagnosing complex issues, and supporting clients in fast-paced warehousing and compliance-driven environments. The ideal candidate is mechanically inclined, tech-savvy, and thrives on variety, autonomy, and learning.
Processes :
- Install and commission new stamp-applicator and vision-inspection systems
- Diagnose and repair mechanical, electrical (120 / 240 VAC & low-voltage DC), and pneumatic issues
- Interface with PLCs, sensors, motors, barcode or vision-based systems
- Write trip reports, recommend parts, and log service updates
- Walk customers through emergency troubleshooting via remote support (on-call paid rotation)
- Identify recurring failures and relay improvement ideas to Engineering
- Manage travel, expenses, and maintain DOT-compliant time logs
Technical :
Preferred Qualifications :
Additional Details :
Job Posted by ApplicantPro
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Field Service Technician • Grand Rapids, MI, US
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