Desktop Engineer

Desktop Engineer

WBS, a subsidiary of WEC Energy Group, is seeking a Desktop Engineer (IT Infrastructure Consultant) in our Milwaukee, Wisconsin location. This position currently offers flexibility for a hybrid work arrangement (remote/on-site) with time spent in the Milwaukee office.

This position is part of a job family (IT Infrastructure Consultant and Senior IT Infrastructure Consultant) where experience will be the determining factor.

WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Job Summary

This position works as a member of the IT Corporate Device Support Team to support the company's distributed end user device fleet. Specific functional areas include, but are not limited to: desktop and mobile computing devices, virtual desktop environments, OS customizations and upgrades, image creation and maintenance, security patching, application packaging and distribution and software support.

Job Responsibilities

• Creates and maintains custom corporate images for a variety of Windows-based end user devices.
• Optimizes OS configurations for peak performance under different operating conditions and environments physical/virtual, on-site/mobile.
• Manages hardware standards and works closely with vendors to develop and maintain sustainable device roadmaps for all areas of the company.
• Provides operational 3rd level support and troubleshooting.
• Develops working knowledge of company-wide systems, equipment, and applications and how they interact to support the business. Work assignments may include 24x7 coverage.
• May require travel to other locations.

Minimum Qualifications

• Bachelor's Degree
• 2+ years of relevant IT experience

Preferred Qualifications

• Bachelor's Degree in Computer Science, Management Information Systems or a related field
• 2+ years of Microsoft Configuration Manager experience
• PowerShell scripting experience