Systems Administrator- Marketing Operations

How will this role impact First Command?

As a  System Administrator for Marketing Operations you will play a pivotal role in optimizing our project management processes within our primary platform, Adobe Workfront . You will collaborate with dedicated marketing team members and internal clients , to understand their needs and translate them into actional solutions focused on driving efficiencies, standardizations, centralizations, and quality control within the Marketing department.   This is an exciting opportunity to become a key player in developing and overseeing the technology, workflows, training, and reporting specifically created for use throughout the Marketing Department.

What will the employee do in this role?

• Single point of contact for our marketing work management system, Adobe Workfront, owning all aspects of the software , communication, training, and development
• Self-starter, managing the ongoing development and daily operations of project management for all work going through the organization.
• Develop and oversee Workfront Fusion scenarios to automate processes, connect systems, and ensure data accuracy across platforms.
• Provide references for users and maintains system protocols by writing and maintaining user documentation and procedures; providing help desk support; training users.
• Design and develop reporting dashboards, metrics, and analytics within the platform to provide meaningful insights and facilitate data-driven decision-making.
• Create and customize project templates, user layouts, and custom forms to align with project-specific requirements and enhance user experience.
• Conduct thorough testing and quality assurance to ensure the accuracy, functionality, and usability of the platform configurations.
• Collaborate with cross-functional teams, including IT, to integrate the project management system with other business systems and applications as needed.
• Work with marketing and creative teams to monitor current workflow and trends and communicate any capacity issues and impact on the department.

What skills and qualifications does this employee need?

Education

Work Experience

Minimum four (4) years’ experience as a Project Management System Administrator or a similar role

Required Knowledge, Skills, and Abilities

#LI-NC1

#LI-Hybrid

Required Skills

Required Experience