Talent.com
Senior Collections Specialist
Senior Collections SpecialistImperial Dade • Rochester, NY, US
Senior Collections Specialist

Senior Collections Specialist

Imperial Dade • Rochester, NY, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Senior Collections Specialist

Imperial Dade, a leading North American distributor, has a Senior Collections Specialist role available! Join a strong and continuously evolving group, helping to continue to grow our business. If you're eager to find your next opportunity, Imperial Dade is a great place to take that next step.

As part of a team, the Senior Collections Specialist will be responsible for managing and collecting outstanding overdue accounts, resolving customer billing issues, managing credit risks, and reducing accounts receivable.

The hours for this position are Monday through Friday from 8 : 30 am to 5 : 00 pm.

This is a temp role.

Salary : $24.00 - $26.00 / hr.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

  • All correspondence will come directly from Imperial Dade and not a personal email address

Responsibilities

You will :

  • Ensure daily customer contact (emails and phone calls) for collection of open receivables.
  • Be accountable for reducing delinquency for assigned accounts.
  • Reconcile customer accounts and report any discrepancies.
  • Research and resolve customer disputes and complaints following SLAs.
  • Maintain clear and cohesive notes / documentation / forms related to all open and pending receivable balances being pursued.
  • Provide Proof of Deliveries to customers that are disputing receipt of materials shipped.
  • Provide exceptional customer service to our internal and external customers.
  • Ensuring proper escalation processes are followed when needed.
  • Process credit card payments weekly.
  • Qualifications

    You have :

  • High School Diploma or GED required.
  • 2+ years of experience as a Collections Specialist or similar role.
  • MS Office Suite, including Excel.
  • Strong organizational skills.
  • Excellent communication and negotiation skills.
  • We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

    Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

    Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

    [job_alerts.create_a_job]

    Collection Specialist • Rochester, NY, US

    [internal_linking.related_jobs]
    Collections Specialist - Remote

    Collections Specialist - Remote

    TradeJobsWorkForce • 14626 Rochester, NY, US
    [filters.remote]
    [job_card.full_time]
    Collections Specialist Remote Job Duties : • Meet the defined productivity metric of a minimum of 30 daily claim touch...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Research Study Contributor (Hiring Immediately)

    Remote Research Study Contributor (Hiring Immediately)

    Maxion Research • North Gates, New York, US
    [filters.remote]
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part-Time Research Study Contributor (Hiring Immediately)

    Part-Time Research Study Contributor (Hiring Immediately)

    Maxion Research • Irondequoit, New York, US
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDash • Geneseo, NY, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Online Research Participants (Pay up to $3,000 / study) (Hiring Immediately)

    Online Research Participants (Pay up to $3,000 / study) (Hiring Immediately)

    Maxion Research • Gates-North Gates, New York, US
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Innovation Cup 2026 - Team Smart Facturing (all genders)

    Innovation Cup 2026 - Team Smart Facturing (all genders)

    Merck KGaA • Rochester, NY, United States
    [job_card.full_time]
    Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives wi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Non-Invasive Cardiologist, Southern Tier

    Non-Invasive Cardiologist, Southern Tier

    Rochester Regional Health • Geneseo, NY, United States
    [job_card.full_time]
    Are you a passionate and skilled Non-Invasive Cardiologist seeking a fulfilling opportunity? Within Rochester Regional Health's Sands Constellation Heart Institute, we proudly present a transformat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Corporate Collections Representative

    Corporate Collections Representative

    AppleOne • Rochester, NY, US
    [job_card.full_time]
    This role focuses on the accurate and timely resolution of bank returned items while providing excellent customer service to internal and external clients. The ideal candidate has experience in coll...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDash • Geneseo, NY, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Claim Specialist - Property Field Inspection

    Claim Specialist - Property Field Inspection

    State Farm • Rochester, NY, United States
    [job_card.full_time]
    Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our suc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Specialist

    Customer Support Specialist

    Staffmark Group • Geneseo, NY, United States
    [job_card.full_time]
    Staffmark is seeking a Customer Support Specialist to join a well-established team in Geneseo, NY.Monday - Thursday : 8 : 00 AM - 5 : 00 PM. Post-Training (Flexible Schedule) : .Monday - Thursday : 8 : 00 AM ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Customer Support Manager

    Senior Customer Support Manager

    VirtualVocations • Rochester, New York, United States
    [job_card.full_time]
    A company is looking for a Senior Manager, Global Customer Support.Key Responsibilities Manage and mentor a team of support professionals to ensure high-quality customer interactions Oversee sup...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Blood Collections Material Coordinator II

    Blood Collections Material Coordinator II

    American Red Cross • West Henrietta, NY, United States
    [job_card.full_time]
    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Consumer Feedback Specialist (Hiring Immediately)

    Remote Consumer Feedback Specialist (Hiring Immediately)

    Earn Haus • Irondequoit, New York, US
    [filters.remote]
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Finance Buzz • Dansville, New York, US
    [filters.remote]
    [job_card.temporary]
    FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Collection Specialist

    Field Collection Specialist

    RDSolutions formerly RetailData • Dansville, New York, United States
    [job_card.part_time]
    The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.Informed retailers are succeeding, and RDSolutions is providing them with the con...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Collections

    Collections

    TradeJobsWorkforce • 14622 Irondequoit, NY, US
    [job_card.full_time]
    Responsible for performing various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries.Area...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Customer Support Specialist

    Senior Customer Support Specialist

    VirtualVocations • Rochester, New York, United States
    [job_card.full_time]
    Customer Support Specialist with Federal / Veterans Affairs Experience.Key Responsibilities Provide Tier 1-Tier 2 support for applications and infrastructure Analyze pipeline logs, detect issues...[show_more]
    [last_updated.last_updated_30] • [promoted]