ADMINISTRATIVE ASSISTANT I

Administrative Assistant I - 64026113

This position requires the exercise of a high degree of initiative and independent judgment in the technically varied and complex assignments involved in receiving, reviewing, evaluating and processing amendment requests resulting from voluntary and independent court ordered paternity actions. Compliance with confidentiality requirements as mandated by law is critical to this position. Duties are as follows :

Composes and prepares correspondence and other related materials as they relate to the filing of paternity acknowledgments, legitimations and independent court ordered paternity actions.

Communicates extensively and provides program information and technical assistance to county vital statistics staff, state and federal agencies, clerks of court, hospital staff, attorneys and the general public by written correspondence, telephone and walk-in service.

Reviews and evaluates court orders and other documentation for amendment eligibility ensuring in compliance with Florida Statutes, rules and program policies as they relate to not only paternity actions but correction of birth records as well.

Extracts, collates, and merges data contained on the vital statistics database to reflect amended information.

Computes, verifies proper filing fees and accepts monies received for amendment requests and enters into the vital statistics fee accounting / tracking system; prepares daily reports relative to this activity. Updates and monitors the fee accounting / tracking system relative to activity and / or status of requests.

Acquires and maintains a thorough knowledge of applicable Florida Statutes, rules and program policies and procedures.

Searches and retrieves vital records using various databases of birth, death, marriage and dissolution of marriage data, as well as conducts manual searching utilizing hardcopy indexes and microfiche.

Maintains correspondence files in a logical sequence ensuring files are complete and properly filed according to the established filing system.

Maintains a log of time involved in activities for workload analysis, monitoring purposes and performance review.

Performs other related duties as required.

Required Knowledge, Skills, and Abilities :

Knowledge of the principles and techniques of effective verbal and written communication.

Knowledge of vital statistics program and applicable laws, rules and procedures.

Knowledge of office procedures and practices.

Ability to interpret and apply departmental rules, regulations, and office procedures.

Ability to organize and maintain records and files.

Ability to plan, organize, and coordinate work assignments.

Ability to maintain effective working relationship with others.

Ability to communicate effectively verbally and in writing.

Skill in operating office equipment including a personal computer, 10-key adding machine, copy machine, fax machine and all Microsoft Office products such as Word, Excel, Outlook etc.

Incumbent must be able to type at least 35 correct words per minute.

Minimum Qualifications :

Excellent customer service skills and knowledge of Office 365 products such as Word, Excel and Outlook.

Where You Will Work :

1217 N Pearl Street, Jacksonville, FL 32202