Credit Analyst

Credit Analyst

Los Gatos, California, United States of America New York, New York, United States of America

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Key to the effort in building a global Internet TV network is the ability to grow and evolve our revenue-generating initiatives across the globe. We continue to introduce new commerce models, pricing strategies, and other opportunities to grow the business and now you have the chance to join the growing team of finance experts who support them. Our Credit & Collections team is currently looking for a Credit Analyst to play an integral role in supporting and developing a best-in-class credit management environment to ensure smooth and efficient business operations. This newly created position will look to resolve credit-related issues across our B2B Revenue verticals, such as Advertising, Partnerships, and Consumer Products, and partner with multiple cross-functional teams to facilitate Netflix's ability to grow its revenue while maintaining financial rigor that ensures a prudent and appropriate risk environment. The Credit Analyst will also play a role in establishing, improving, and scaling our credit policies and workflows.

Responsibilities include assessing the creditworthiness of customers by carefully analyzing a variety of risk factors to ensure collectability and minimize potential for bad debt. Support a large, global, and complex accounts receivable portfolio. Closely collaborate with sales leaders, internal finance, collections, and legal partners to support timely order / deal closure. Work with internal and external auditors and maintain SOX controls in relation to credit approvals and financial data. Respond timely to internal and external customer inquiries, create reports and analyses, and perform other tasks and special projects as needed. Own, manage and drive to completion various process improvement projects, and maintain oversight across the entire team's process improvement initiatives.

The perfect candidate will be financially astute, detail-oriented, and creative in seeking out solutions and resolutions. They will also have excellent communication skills, be confident in communicating directly with customers and internal business partners, be capable of multitasking, and take the initiative and make decisions to successfully resolve credit-related issues in a timely manner.

In This Role, You Will

• Review, recommend, and update credit lines of new and existing customers based on credit reports, payment trends, industry knowledge, and financial statement analysis
• Make appropriate credit decisions to mitigate risk and financial exposure; set appropriate payment terms and understand the impact of contract language on collections
• Review orders for release or hold based on payment history and creditworthiness
• Keep informed of industry and market developments that could affect the credit portfolio
• Work closely with the collections team to reduce exposure to potential bad debt
• Interpret various financial reporting sources, such as Dun & Bradstreet
• Have a working understanding of SOX controls and understand the importance of maintaining accurate data and a robust control environment
• Ensure smooth integration of any additional business verticals or acquired companies into the credit process
• Assist in defining, refining, and improving credit strategy, policy, and process using knowledge of industry-leading practices
• Participate and drive ongoing process improvement, making recommendations and participating and / or leading implementations to improve department efficiency
• Provide leadership and ownership across the team's process improvement initiatives
• Actively participate in driving results to meet individual, team, and department objectives
• Establish and maintain strong working relationships with customers and business partners from other functional groups at all levels, including executive decision makers
• Assist as needed in guiding and supporting other billing & collections staff

Qualities We're Looking For

Education and Experience

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $50,000 - $240,000. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here. Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation / adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.