Account Executive, Group SalesAmerant Bank Arena, Sunrise, FL

Account Executive, Group Sales

The Florida Panthers are a community focused organization led by an authentic management team that serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering the 2024-2025 season as Stanley Cup Champions. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility features two regulation-size rinks, including a new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida.

Job Title : Account Executive, Group Sales Department : Ticket Sales Reports To : Director, Group Sales FLSA : Exempt Employment Type : Full-Time Location : Amerant Bank Arena

Job Summary

The Florida Panthers Hockey Club is looking for the next key piece to join our team and help build the excitement at Amerant Bank Arena. In this fast-paced, competitive and fun office culture we are looking for our next Group Sales teammate. The Account Executive, Group Sales is to create a unique, first-class experience by prospecting and selling group packages for the Florida Panthers, Amerant Bank Arena, and War Memorial Auditorium events. Specific focus will be placed on establishing relationships with South Florida businesses, schools, membership organizations, and clubs that result in annual event programming. Account Executives will generate group sales through self-prospected leads as well as internal campaigns assigned within the Florida Panthers database. This role will maximize sales opportunities each day through outbound sales efforts including face-to-face meetings, phone calls, and e-mails. This role will oversee specific categories (i.e. Youth Sports, Alumni Groups, etc.) as well as leverage various Fan Experience Packages to surpass sales goals. Account Executive, Group Sales, will have the flexibility to sell a full menu of ticket products including season, suite, concerts & events and partial ticket packages.

Job Functions

Specific duties include but are not limited to :

• Responsible for maximizing revenue through sales of Florida Panthers ticket packages including Territory Memberships, Partial Plans, Group tickets and Premium seating options (including Suites, Loge Boxes, Amerant Vault, Corona Beach House and Glass Seat locations)
• Establish and maintain relationships with South Florida businesses, schools, membership organizations, and clubs that result in annual ticketed event programming
• Prospect and sell packages to concerts and events taking place at Amerant Bank Arena and War Memorial Auditorium.
• Make 50+ outbound touch points daily
• Conduct a minimum of 2 face-to-face sales appointments and / or tours weekly
• Actively self-prospect and research new sales leads and potential clients through various platforms
• Build and enhance current relationships to grow account base through repeat business and referrals
• Meet or exceed weekly and monthly ticket sales goals
• Handle incoming calls from sales prospects and existing clients
• Utilize Salesforce CRM software to manage customer accounts
• Work home games and other events to support ticket sales initiatives
• Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special events
• Participate in all ticket sales events, game duties, sales trainings, and meetings
• Participate in Florida Panthers Foundation events in the community

Qualifications

Position Type / Expected Hours of Work : This is an exempt position. Must be able to work flexible hours, nights, weekends, and holidays as needed.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business. We welcome all to apply and join our team. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.