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Program Manager
Program ManagerDHD Consulting • Commerce, CA, United States
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Program Manager

Program Manager

DHD Consulting • Commerce, CA, United States
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  • [job_card.full_time]
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About the job Program Manager

Key Responsibilities :

  • Lead Mobile App Launch : Oversee the execution and implementation of the new mobile application, working closely with the analyst and technical manager to monitor and evaluate app performance.
  • Program Management : Define program success metrics, develop detailed project plans, establish milestones, and allocate resources. Proactively identify risks and escalate challenges to leadership, providing actionable solutions.
  • Strategy Development : Devise a data-driven strategy to improve customer experience and drive retention, frequency, and acquisition. Ensure alignment of program objectives with business goals.
  • Cross-Functional Collaboration : Collaborate with cross-functional teams including marketing, IT, and leadership to ensure program objectives are met and continuously optimized for performance.
  • Stakeholder Communication : Serve as the primary point of contact for all program- related activities, regularly updating stakeholders on progress, challenges, and outcomes.
  • Continuous Improvement : Implement mechanisms for continuous improvement, and prioritize new capabilities for the program, and manage the product backlog to ensure ongoing program development.
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Program Manager • Commerce, CA, United States

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