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Assistant Director – Northwest Queens Housing
Assistant Director – Northwest Queens HousingHANAC, Inc. • Astoria, NY, US
Assistant Director – Northwest Queens Housing

Assistant Director – Northwest Queens Housing

HANAC, Inc. • Astoria, NY, US
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Salary :

  • $26.1304 per hour (Full-time, non exempt salaried) Work Schedule : Monday – Friday, 9 : 00 AM – 5 : 00 PM (Onsite) Job Summary The Assistant Director supports the Program Director in managing the daily operations of a social services program focused on information, referral, and assistance.
  • The program emphasizes benefits and entitlements for eligible community members.
  • This role involves administrative functions, staff supervision, client support, and program compliance to ensure efficient and effective service delivery.

Reports to :

  • Program Director Responsibilities Provide administrative support to the Program Director, including maintaining staff records, compiling statistics, and preparing monthly reports.
  • Assist in supervising caseworkers and volunteers, ensuring adherence to program standards.
  • Support the training and orientation of caseworkers and volunteers.
  • Conduct client interviews and assessments, screen for eligibility, and provide case assistance including information and referrals.
  • Guide clients through the application process for government benefits and entitlements.
  • Maintain accurate client service records in both databases and hard copy logs.
  • Collaborate with staff to develop and present community outreach events and workshops.
  • Provide oversight for special initiatives including PCA, Spiti Service Coordinator, St.
  • Spyridon, and Extended Services programs.
  • Assist in preparing required program reports.
  • Supervise staff and ensure program coverage in the absence of the Program Director.
  • Attend professional development and training sessions to remain current on program updates.
  • Qualifications Bachelor’s degree required (Master’s preferred).
  • Minimum of two years’ experience providing social services case assistance.
  • Strong written and verbal communication skills.
  • Demonstrated ability in program planning and strategic thinking.
  • Experience working with older adults strongly preferred.
  • Bilingual in English and Greek required.
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