Technical Support AnalystVirtualVocations • Renton, Washington, United States
Technical Support Analyst
VirtualVocations • Renton, Washington, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Support Analyst to provide first-line support for customers and partners.
Key Responsibilities
Provide exceptional customer service through various channels, ensuring users feel supported
Troubleshoot and resolve help desk issues, including hardware and software problems
Maintain detailed documentation of issues and resolutions to support continuous improvement
Required Qualifications
2-5 years of experience in a technical support or analyst role
Bachelor's degree or equivalent experience in a relevant field
Customer-first mindset with empathy and dedication to service
Strong troubleshooting skills across different platforms and devices
Ability to work well within cross-functional teams while maintaining professionalism under pressure
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Technical Support Analyst • Renton, Washington, United States
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